This article explores the influence of victim-survivors as change agents through the examination of the case of domestic and family violence advocate Rosie Batty. Utilizing public policy and criminological theories, and drawing from interviews with Batty and policy actors, the article examines the “Batty effect” and the convergence of factors that helped drive significant social and policy reforms in Australia. The article considers how Batty reflects characteristics of the policy entrepreneur and ideal victim, and how the sociopolitical context at the time provided the conditions for change. We conclude by exploring the implications for victim-survivor led policy change.

Governments worldwide are increasingly engaging service users to reform public policies and services and enhance public value. Survivors of gender-based violence (GBV) are one group seeking to be heard by governments and gradually being engaged to improve policy outcomes. However, the history of the victims’ rights movement and feminist scholarship on political institutions indicate significant risks for survivors in these engagements with the state. This article examines the nature of these risks and how they are experienced and challenged, through a case study analysis of the implementation of the Australian state of Victoria’s Victim Survivors’ Advisory Council. Analysing government reports and interviews with survivors and policymakers, the article investigates how the state asserts control over survivors under the guise of co-production, inadvertently compromising public value creation. Informed by a feminist institutionalist lens, our analysis finds that efforts to address the power imbalances and gendered norms reflected in the informal rules of co-production are likely to better realise public value in terms of improved outcomes for all members of society, especially those experiencing GBV. The co-production risks we highlight and the ways to mitigate them we suggest are also relevant to other areas of co-production with other marginalised service users.