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The Reflective Online Searching Skills (ROSS) Environment is an e-learning tool that fosters the development of student skill and knowledge in online searching. It was developed with the support of Faculty of Information Technology and the Teaching and Learning Support Services at the Queensland University of Technology (QUT). In 2007 ROSS is being developed for use within the first year curriculum of other faculties within QUT. This paper will provide a demonstration of the ROSS environment and how it was embedded within the curriculum of two contrasting disciplines: IT and Science. Many online information literacy tools are static, modular, linear and heavily text based, and have failed to incorporate an interactive approach to the learning process. This paper will demonstrate that ROSS pushes the boundary of online information literacy programs by guiding learners to know, reflect, and practice information literacy concepts through the use of case studies or problem based learning.

We are living in the age of online information. Knowledge and information are increasingly accessed through the internet, and the catch-cry ‘I’ll just Google that!’ now has a firm place in the vernacular. Founded in 1998, Google.com has had unprecedented success in changing the way we look for and find online information. This article discusses results of qualitative research on how people experience the process of accessing family law information in a post-separation context. It discusses three important elements of this experience revealed in the data, which are analysed in the context of the impact and use of Google and other search engines as an information source. The article offers some insights about how best to make useful legal information available to non-lawyers.

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