The Government today, Government Business Entity and mass media in Indonesia are starting to pay attention to halal, since the turnover of halal products of the world has reached nearly 2 trillion dollars while Indonesia is still larger to be a consumer than a manufacturer. Not only foods, consumers in the world today want cosmetics to pharmaceutical products that have been halal certified. In Indonesia, problems with the potential of halal market today are still hit on the discourses. Indonesia still limited awareness not yet dared to action, whereas in non-Muslim countries themselves many have implemented halal supply chain. The establishment of Halal Hub Port in Tanjung Priok as the first Halal Hub Port pilot project in Indonesia is the forerunner to establish Halal Hub Port in other parts of Indonesia. Therefore, it is necessary to examine the needs of Halal Warehouse at Tanjung Perak Port which in fact is also a major port in Indonesia and is a distribution door for the central and eastern part of Indonesia. The study was conducted on 190 respondents who are stakeholders of Tanjung Perak Port. Using the Importance Performance Analysis method, the results of the research produced a quadrant graph where quadrant A is the main priority containing performance of L/U equipment in terminal, performance of L/U workers/operator in terminal, separation of halal and non-halal products in halal warehouse, sorting of halal and non-halal products that have been damaged, cold storage separation between halal and non-halal products, clean and avoid contamination between products, special training for officers in halal warehouse, and hygiene facilities for officers in warehouse/halal warehouse. Quadrant B is to maintain the achievement contains 11 items, Quadrant C is low priority contains 5 items, and Quadrant D is excessive contains 5 items. The existence of 8 items entered in quadrant A, indicating that stakeholders at Tanjung Perak Port are very aware with the potential of Halal Warehouse.

KAJIAN KINERJA DAN PREFERENSI PENGGUNA JASA TERMINAL PENUMPANG KAPAL LAUT DI PELABUHAN TANJUNG PERAK SURABAYAAssessment Of Performance And Preferences Of Service UsersTerminal Passenger Ships At The Port Of Tanjung Perak SurabayaHeny Wijayanti1, M Zainul Arifin2, Achmad Wicaksono31,2,3Jurusan Teknik Sipil,Fakultas Teknik,Universitas Brawijaya, Jl. M.T. Haryono No. 167, Malang-65145, Jawa Timuremail: henywijayanti99@gmail.comAbstractThe objective of this research is to know the performance of operational service ships Passenger Terminal in terms of the needs and wants of users, know the preferences of service users in choosing marine transport modes in the Passenger Ship Terminal Tanjung Perak Surabaya. The analysis method used in this study are Importance-Performance Analysis (IPA) to know which service attributes that have low performance, stated preference techniques to get the model of service user preferences in choosing a mode of transport. Operational service performance ship passenger terminal in terms of the needs and wants of users are the cleanliness of the passenger terminal waiting room, a comfortable waiting room, the accuracy and speed of service time, the length of waiting times for vessels when in the passenger terminal of Tanjung Perak, easy to complain, willingness of the port to accept criticism and suggestions, giving attention to the complaints of passengers. Model preferences of service users in choosing the mode of sea transport in the Ship Passenger Terminal Tanjung Perak Surabaya, for the purpose of Sampit Y = 0.780 – 0.092 ÄX3, Makassar Y = 2.379 – 0.072 ÄX3, Benoa Y = 0.833 –0.000002987 ÄX1 - 0.069 ÄX3, Banjarmasin Y = -0.728 – 0.000006186 ÄX1, Kumai Y = 2.445 – 0.062 ÄX3, Balikpapan Y = 1.726 – 0.066 ÄX3, Pontianak Y = -0.114+0.000002291 ÄX1 – 0.0710 ÄX3, Batulicin Y = 1.913 – 0.1030 ÄX3, Masalembo Y=-9.977–0.00003196ÄX1- 0.1020ÄX3, Maumere Y=-7.658–0.000005248ÄX1-0.1780ÄX3, Merauke Papua Y=-0.749– 0.0230ÄX3 where ÄX1 is the difference in rates and ÄX3 is the long waiting time at the passenger terminal.Keywords: passanger terminal, ships, IPA, Stated Preference, Tanjung Perak Surabaya.AbstrakTujuan penelitian ini yaitu mengetahui kinerja pelayanan operasional Terminal Penumpang kapal laut ditinjau dari kebutuhan dan keinginan pengguna, mengetahui preferensi pengguna jasa dalam memilih moda angkutan laut di Terminal Penumpang Kapal Laut Tanjung Perak Surabaya. Metode analisis yang digunakan dalam kajian ini adalah Importance-Performance Analysis (IPA) untuk mengetahui kinerja pelayanan operasional Terminal Penumpang kapal laut ditinjau dari kebutuhan dan keinginan pengguna, Teknik stated preference untuk mengetahui model preferensi pengguna jasa dalam memilih moda angkutan. Kinerja pelayanan operasional terminal penumpang kapal laut ditinjau dari kebutuhan dan keinginan pengguna adalah kebersihan ruang tunggu terminal penumpang, ruang tunggu yang nyaman, ketepatan dan kecepatan waktu pelayanan, lamanya waktu tunggu kapal ketika di terminal penumpang Tanjung Perak, kemudahan untuk menyampaikan keluhan, keinginan pihak pelabuhan untuk menerima kritik dan saran, memberikan perhatian terhadap keluhan calon penumpang. Model preferensi pengguna jasa dalam memilih moda angkutan laut di Terminal Penumpang Kapal Laut Tanjung Perak Surabaya yaitu untuk tujuan kota Sampit Y = 0.780 – 0.092 ÄX3, Makassar Y = 2.379 – 0.072 ÄX3, Benoa Y = 0.833 –0.000002987 ÄX1 - 0.069 ÄX3, Banjarmasin Y = -0.728 – 0.000006186 ÄX1, Kumai Y = 2.445 – 0.062 ÄX3, Balikpapan Y = 1.726 – 0.066 ÄX3, Pontianak Y = -0.114+0.000002291 ÄX1 – 0.0710 ÄX3, Batulicin Y = 1.913 – 0.1030 ÄX3, Masalembo Y=–9.977–0.00003196ÄX1– 0.1020ÄX3, Maumere Y=-7.658–0.000005248ÄX1–0.1780ÄX3, Merauke Papua Y= -0.749 – 0.0230ÄX3 dimana ÄX1 adalah selisih tarif dan ÄX3 adalah selisih lamanya waktu tunggu di terminal penumpang.Kata kunci : terminal penumpang, kapal laut, IPA, Stated Preference, Tanjung Perak Surabaya