Objective: this paper explores the experiences of registered nurses working with Spanish nursing students within the hospital. Methods: a qualitative phenomenological approach was followed. Purposeful sampling was employed. Twenty-one registered nurses, from a public hospital located in Spain, were included in the study. Data were collected by means of unstructured and semi-structured interviews and were analysed using Giorgi's proposal. The Consolidated Criteria for Reporting Qualitative Research were followed. Results: three main themes described the experience of registered nurses: "The nurse's relationship with nursing students"; most nurses emphasized the importance of the first contact with students and they considered students' attitude to be key. "Defining the role of the student in clinical practice"; it is necessary to unify the nurse's role and interventions to avoid misleading students and establish priorities in clinical practice. "Building bridges between clinical settings and the University"; the need to establish a common ground and connection between the university and hospital clinical settings was emphasized. Nurses felt that the training program should also be designed by the clinical settings themselves. Conclusions: understanding the meaning of nursing students with registered nurses might gain a deeper insight into their expectations.

ABSTRACT:A qualitative exploratory and descriptive study investigating how the work relationships of nursing professionals are affected by the organizational problems experienced in hospital units and their management. Participants consisted of 21 nurses who worked in a general hospital in the north of Spain, during the period between 2010 and 2012. The study was approved by an ethics research committee and participants signed an informed consent form. Data were collected through in-depth interviews and field records. Using thematic analysis, the results displayed that work disorganization affects interpersonal relationships, generating feelings of impotence and demotivation among participants. Thus, they considered it necessary for a work plan to be established, clearly defining the activities of each professional role and developing the necessary communication skills for expressing problems to managers and coworkers. We believe it would be of great benefit for managers to take into consideration the suggestions for improvement presented in this study. DESCRIPTORS:Labor relations. Hospital administration. Nursing staff. LAS RELACIONES INTERPERSONALES DE LOS ENFERMEROS EN ASISTENCIA HOSPITALARIA Y EL USO DE HABILIDADES COMUNICATIVAS RESUMEN:Estudio exploratorio-descriptivo, cualitativo, para conocer cómo afectan a las relaciones laborales de los profesionales de enfermería los problemas organizativos vividos en las unidades hospitalarias y la forma de gestionarlos. Los participantes fueron 21 enfermeros que trabajaban en un hospital general del norte de España, en el periodo de 2010-2012, con la aprobación del comité ético y de investigación y la firma del consentimiento informado. Los datos se recolectaron mediante entrevistas en profundidad y diario de campo. A partir del análisis temático, los resultados mostraron que la desorganización del trabajo afecta a las relaciones interpersonales, generando en los participantes sentimientos de impotencia y desmotivación. Por ello, consideran necesario realizar una planificación del trabajo, clarificar las actividades de cada rol profesional y desarrollar las habilidades comunicativas necesarias para transmitir los problemas a gestores y compañeros. Se estima conveniente que los gestores tuvieran en consideración las propuestas de mejora señaladas en el estudio. DESCRIPTORES:Relaciones laborales. Administración hospitalaria. Personal de enfermería. AS RELAÇÕES INTERPESSOAIS DOS ENFERMEIROS NA ASSISTÊNCIA HOSPITALAR E O USO DAS CAPACIDADES COMUNICATIVASRESUMO: Estudo exploratório-descritivo, qualitativo, para conhecer os problemas organizativos que ocorreram nas unidades hospitalares e a maneira de os gerir nas relações laborais dos profissionais da enfermagem. Os participantes foram 21 enfermeiros que trabalhavam num hospital geral do Norte da Espanha, entre os anos 2010 e 2012. Os dados foram obtidos por meio de entrevistas em profundidade e de diário de campo. A partir da análise temática, os resultados mostraram que a desorganização no trabalho afeta as relações int...

Background/Rationale: Many interpersonal labour disputes stem from the lack of

A experiênciA dAs enfermeirAs de turno num hospitAl espAnhol: estudo quAlitAtivo-fenomenológico lA experienciA de lAs enfermerAs "de Apoyo" en un hospitAl espAñol: estudio cuAlitAtivo fenomenológico 1 phd, Assistant lecturer of the department of nursing, university Jaume i, castellón de la plana, spain.2 phd, professor of the department of nursing, university of Alicante, Alicante, spain.3 phd, professor and director of the department of nursing, university Jaume i, castellón de la plana, spain. 4 phd, professor of the department of nursing, university of Alicante, Alicante, spain.5 phd, professor of the department of physical therapy, occupational therapy, rehabilitation and physical medicine, university rey Juan carlos, madrid, spain.