The digital era has led to the extension of self into virtual space, resulting in changes to consumption patterns. The existing academic landscape in this area focuses on Western perspectives, in the context of early‐stage digital interventions. However, the dynamic digital world demands a constant exploration to understand the corresponding influences on consumer behavior across varied cultural contexts. This research focuses on unraveling newer dimensions of the digital self from non‐Western perspectives. We adopt an interpretive lens to understand the evolving nature of self through a grounded theory approach. The study establishes the presence of multiple independent narrative selves, co‐created with people, and technology. Each narrative addresses different segments of personal audiences, enabling new modes of self‐expression to overcome the challenges of digital expressions. Additionally, we highlight the exclusion of the digital presence of family in the formation of the narrative self. From a theoretical perspective, we extend and contrast the existing conceptualizations on self, such as dialogical selves, self‐extension and expansion, and the unified core self. Further, the practical implications emphasize the need for narrative analytic approaches to understanding consumers and avenues for brands to decode narratives, develop strategies to gain consumer attention, and become part of consumers' narrative selves.

Purpose By doing sentiment analysis of netnographic data, this study aims to explain the need to give special attention to negative sentiments expressed in virtual tribes, as they play a significant role in translating the informational mode of conversation to the relational mode of conversation. The overall purpose is to aid brand managers in the process of brand co-creation by articulating brand communication targeted to specific audiences based on their shared passions and interests. Design/methodology/approach The study adopts a mixed-methods approach. The primary data were collected from two virtual brand communities through qualitative net-based ethnographic methods. Semantria Excel plug-in was used to categorize the extracted consumer statements based on positive, neutral and negative sentiments. Findings Managing the negative interactions in the virtual communities and relationship development with members through non-commercial conversations should be the two main priorities for effective brand management. Sentiment analysis specifically helps to identify pain points and consumer sentiments at each stage of the shopper journey. The findings of the study endorse the importance of offering and supporting communities as a valid marketing. Research limitations/implications This paper shows how systematic attention to user interactions on virtual brand communities can be used for tribal marketing, which in turn will impact the intangible aspects of the business, such as increasing brand value and loyalty. By engaging the consumers, the social ties among the target audience can be nurtured and strengthened. Originality/value This paper focuses on decoding their behavior by unpeeling the consumer statements rather than tangible aspects of the business, such as sales of products or services. It contributes to development of a theoretical framework that outlines how the interactions in virtual brand communities can aid in formulating the functional and communicational strategies for a brand.

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This paper examines youth digital cultures in rural/small town Gujarat, India and brings forth a perspective from the Global South in understanding the net generation. We examine how the location and dominant discourses intersect with digital technologies and re-configure aspects of daily lives, such as study, leisure, and friendship; how youth negotiate their interactions with digital media as one aspect of their larger lifeworlds; and how these negotiations influence cultural practices within structural environments. Youth in this study treat new media and technologies as one limited component of otherwise rich lives and social experiences. While new technologies promote individualistic mobility, Indian youth of small towns and rural places still live in collective social structures that shape their orientations. New media are at the periphery of their lives, as these youth have strong interpersonal connections that are rooted in geographic proximity and active school experiences.

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