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Scopus research paper on the zakat was systematically analyzed using the VOSviewer bibliometric measurement. A total of 492 citation data was exported from Scopus on the query of Zakat, and from the initial result, twelve journals were selected in the expanded query process. The journals are Journal of Islamic Accounting and Business Research, International Journal of Islamic and Middle Eastern Finance and Management, International Journal of Innovation Creativity and Change, Advanced Science Letters, and Iop Conference Series Earth and Environmental Science were selected in the query expansion and exported for data visualization in VOSviewer. Results from the journal query returned 492 documents specializing in research of zakat payment. Co-word or co-occurrence analysis was used to identify key themes, and potential future research direction was highlighted.

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The purpose of this paper was to examine the influence of personality traits (agreeableness, conscientious, neuroticism, openness and extraversion) on entrepreneurial intention and to assess the mediating role of educational support on the relationships between personality traits and entrepreneurial intention. A total of 1000 students at Universiti Teknologi MARA Cawangan Kelantan (UiTMCK) were randomly selected. Questionnaire was distributed to various faculties such as the Faculty of Business & Management, Faculty of Accountancy, Faculty of Computer & Mathematical Science, and Faculty of Information Management and Art & Design. A total of 800 responses were collected and 753 of the responses were useable for the final analysis using the structural equation model partial least square (SEM-PLS 3.0). The findings revealed that agreeableness, conscientious, neuroticism, and extraversion have a significant influence on entrepreneurial intention but openness showed an insignificant influence. Besides, this study also found that educational support did not mediate the relationships between agreeableness, conscientious, neuroticism, openness and extraversion. Keywords: personality traits, entrepreneurial intention, educational support

In Malaysian public universities, managing customer service experiences has emerged as a critical concern among university policymakers. Every stakeholder in universities is now viewed as a potential source of revenue, including every student as a customer and every member of staff as an internal customer. The Academic Affairs Department (AAD) is a cornerstone of the university. Therefore, it is the responsibility of the AAD to satisfy the requirements of its customers, particularly its internal customers which is the university's academic personnel. Academic personnel service experience is directly correlated with student happiness and university success. Therefore, it is vital to comprehend the aspects that affect the service experience of academic personnel. Hence, the main objective of this study is to examine the influence of perceived market orientation and self-efficacy on academic staff members' customer service in Malaysian public universities. According to the study paradigm, perceived market orientation and self-efficacy significantly impact how well customers are treated. The study made use of the survey method and quantitative research. A self-administered questionnaire was created to collect data from the academic staff of 454 Malaysian public universities. In this investigation, proportionate stratified random sampling was used. Findings from Partial Least Square 4.0 revealed significant correlations between perceived market orientation, self-efficacy, and customer service experience. Overall, this study supported the need to emphasize perceived market orientation and self-efficacy while managing the customer service experience of academic personnel in public universities.