The article proposes a model for forecasting the success of student’s learning. The model is a Markov process with continuous time, such as the process of “death and reproduction”. As the parameters of the process, the intensities of the processes of obtaining and assimilating information are offered, and the intensity of the process of assimilating information takes into account the attitude of the student to the subject being studied. As a result of applying the model, it is possible for each student to determine the probability of a given formation of ownership of the material being studied in the near future. Thus, in the presence of an automated information system of the university, the implementation of the model is an element of the decision support system by all participants in the educational process. The examples given in the article are the results of an experiment conducted at the Institute of Space and Information Technologies of Siberian Federal University under conditions of blended learning, that is, under conditions when classroom work is accompanied by independent work with electronic resources.

Problem statement. One of the approaches to solving the problem of predicting the academic performance of students is displayed. Unlike existing studies in this area, which are mainly aimed at predicting the effectiveness of graduation, that is, based on the results of intermediate certifications that allow us to assess the chances of students to successfully graduate from a university, the results of this study are aimed at predicting the success of education in the early stages of the educational process. Methodology. A feature and novelty of the proposed prognostic model is the forecasting of student performance based on the Markov model, the data sources of which are universal predictors of an e-learning course that determine the success of subject education based on the personal characteristics of the student. Results. The authors present a description of a predictive model for assessing the success of subject education in the context of digitalization of education, reveal their experience of its approbation for students of the Siberian Federal University in the field of study “Informatics and Computer Engineering” and the results of a qualitative assessment of the model. Conclusion. The prospects for building a digital service for predicting the academic performance of students in the electronic information and educational environment of the university based on the results of the study are stated.

В статье обоснована актуальность модернизации форм и методов обучения на современном этапе, проведен сравнительный анализ понятий «дистанционное обучение» и «онлайн-обучение». Авторы также анализируют возможности современных информационных технологий в организации образовательного процесса в дистанционной форме, возможности системы дистанционного обучения (СДО) для организации различных форм и методов учебных занятий. Представлена сравнительная характеристика наиболее популярных программных средств обеспечения видеоконференций в учебном процессе вуза. Сделан вывод об оптимальном наборе функционала Moodle и Office 365 для организации онлайн- и смешанного обучения, отмечены особенности организации образовательного процесса в MicrosoftTeams, основанные на работе в команде. Выделены методические особенности процесса планирования и разработки педагогического дизайна учебных дисциплин, реализуемых в удаленном и смешанном формате обучения в вузе. Предложена структура педагогического дизайна дистанционного курса, выполненного в системах дистанционного обучения. Сделан вывод о том, что новые требования к методическому, аппаратному и программному обеспечению образовательного процесса, с одной стороны, актуализируют необходимость повысить уровень информационной грамотности педагогов и студентов, с другой — позволяют увеличить долю виртуализации и автоматизации, что сокращает рутинную работу и нагрузку на участников учебного процесса, увеличивает производительность их труда. Комплексное использование современных информационных технологий в дистанционном, онлайн- и смешанном обучении не только не понижает уровень образования, но может и значительно повысить его качество. The article highlights the importance of modernizing teaching methods and teaching forms. It compares and juxtaposes the notions of distance learning and online education. The authors analyze the potential of modern information technologies in the distance learning process and the potential of using distance learning platforms to ensure variability of teaching methods and teaching forms. The article presents a comparative study of the most popular video conferencing software solutions used in higher education institutions. It maintains that integration of the Moodle platform and the Office 365 solution is an effective combination for both online-based and hybrid learning. The article maintains that the MicrsoftTeams application is an effective tool that enables team collaboration. The article investigates the peculiarities of curriculum planning and development in the conditions of hybrid and distance learning. It proposes guidelines for distance learning courses development. It maintains that new requirements for methodological support and education software solutions motivate teachers and students to improve their information literacy, enhance virtualization and automation of education, reduce the amount of routine operations, improve students’ performance and teachers’ efficiency. The use of modern information technologies in distance learning and hybrid learning ensures high-quality results.

Аннотация: материалы статьи посвящены особенностям применения информационных технологий в деятельности тьютора в современном вузе и проблемам, возникающим в их профессиональной деятельности. Авторами обсуждаются пути их решения на примере Института космических и информационных технологий Сибирского федерального университета.