This study examines the effect of high-commitment work systems on firm performance, employee burnout and wellbeing, and the mediating role of organisation support and employee effort in Malaysia. Through a survey of 215 employees working in manufacturing firms, the results show that highcommitment work systems have a significant positive direct impact on firm performance and a significant negative effect on employee burnout, yet no significant positive effect on employee wellbeing. Organisation support partially mediates the effect of high-commitment work systems on burnout.Both employee effort and organisation support fully mediate the effect of highcommitment work systems on wellbeing. The paper contributes to an understanding of how high-commitment work systems increase performance and highlights the centrality of organisation support in the context of low-skill, highly intense production work.
PurposeThis study aims to examine the impact of chasing productivity demands on worker well-being and firm performance in manufacturing firms in Malaysia. Flexible work arrangements and human resources support are used as moderators to mitigate the adverse impacts associated with chasing productivity demands.Design/methodology/approachData were collected from 213 workers from manufacturing firms through a survey questionnaire utilizing structural equation modeling.FindingsThe findings of the study show that flexible work arrangements play a significant role in moderating the relationship between chasing productivity demands and well-being, and between chasing productivity demands and firm performance. The study also shows that flexible work arrangements are important to buffer the adverse effects of chasing productivity demands on worker well-being. In addition, flexible work arrangements strengthen the positive effect of worker well-being on firm performance.Research limitations/implicationsThis study highlights the importance of flexible work arrangements in overcoming the negative impact of the relationship between chasing productivity demands and worker well-being and strengthening the positive impact of the relationship between worker well-being and firm performance.Originality/valueThis study has extended the variable of chasing productivity demands in the existing literature on the job demands–job control model, specifically in manufacturing firms.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.