Sağlık turizmi tüm dünyada gün geçtikçe önemi artan bir turizm kolu haline gelmiştir. Engelli turizmi, yaşlı turizmi, medikal turizm gibi pek çok alt daldan oluşan bu sektör büyük bir müşteri potansiyeline sahiptir. Türkiye de gerek doğa koşulları gerekse sağlık hizmeti alanında sunduğu çeşitlilik sayesinde sağlık turizmi için öne çıkan ülkelerden biri olmuştur. Türkiye'nin bu sektörde taşıdığı potansiyel, gelecek için ne beklendiği ve ulaşılabilecek hedefler önemli bir tartışma konusudur. Bu çalışma kapsamında da, Türkiye'de sağlık turizmi teorik bir çerçevede incelenip tartışıldıktan sonra, SWOT analizi yardımıyla, Türkiye'de sağlık turizminin güçlü ve zayıf yönleri, sahip olduğu fırsat ve tehditlerin neler olduğu ortaya konmaya çalışılacaktır.
New technological requirements and needs of today's world are forcing cities to transform into smart cities and smart destinations in tourism cases. Smart destinations are focused on enhancing the tourist experience while also supporting the decision-making process, sustaining effective usage of resources, and maintaining sustainability. Big data has started to act as a reliable resource that assists these processes and offers alternative solution methods. Improvements in the usage of big data within the framework of smart destination management systems will also provide new insights and understandings about heritage sites and their management. Istanbul and the Sultanahmet region, which were included in the UNESCO World Heritage List, form the main domain of this chapter. This research aims to reveal any significant differences between Istanbul Wi-Fi data, Sultanahmet Wi-Fi data, and Istanbul Arrivals data. Kruskal-Wallis Test was conducted for comparing these data sets for 28 countries, and recommendations are presented.
Smart technologies are becoming rapidly used in various industries successfully. The tourism industry stands as one of the evolving industries, benefiting from these smart technological developments such as virtual and augmented reality, robotics, and internet of things. Anticipatory, experiential, and reflective are the three main phases of the consumer behavior process in tourism, which are regarded as pre-travel, during travel, and post-travel phases in tourism. Smart tourism technologies are being implemented to enhance the tourist experience in these phases of their journey. This chapter aims to highlight the smart tourism technology applications in every phase of consumer experience by presenting examples from the tourism industry.
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