This article presents the process of creation and initial outcomes of a pedagogical tool called Refugee Journeys: Identity, Intersectionality and Integration, which allows players the opportunity to experience settlement and integration from the identity of a refugee. The purpose of the tool is to educate players about the need for intersectional approaches to refugee service provision, to foster a sense of admiration and respect for refugees’ experiences, and to interact with public policies from the perspective of the least privileged. Outcomes involve recognitions that individual identities affect integration experiences and meaningful discussions about refugee integration, identity, and discrimination.

This article describes a project involving 13 community focus groups on the topic of anti-racism and belonging where the researchers concluded each group with a robust discussion about how the group would prefer to receive the findings from the project. Analysis of this data, existing literature, and the practical experiences of the researchers revealed that while there are multiple “bridges” researchers can take to connect their research with community-level users, and although it is desirable to offer tailored approaches for specific audiences, there are significant barriers and challenges for truly effective engagement. By describing the various factors that determined which bridges were taken, we hope to help other community-based researchers imagine new ways of mobilizing knowledge, consider promising practices to guide the connection of knowledge to the community and shine a light on the very real constraints of time, budget, personnel, and university system considerations that impact knowledge mobilization decisions.

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