Transparency is an increasingly prominent area of research that offers valuable insights for organizational studies. However, conceptualizations of transparency are rarely subject to critical scrutiny and thus their relevance remains unclear. In most accounts, transparency is associated with the sharing of information and the perceived quality of the information shared. This narrow focus on information and quality, however, overlooks the dynamics of organizational transparency. To provide a more structured conceptualization of organizational transparency, this article unpacks the assumptions that shape the extant literature, with a focus on three dimensions: conceptualizations, conditions and consequences. The contribution of the study is twofold: a) on a conceptual level, we provide a framework that articulates two paradigmatic positions underpinning discussions of transparency, verifiability approaches and performativity approaches; b) on an analytical level we suggest a novel future research agenda for studying 2 organizational transparency that pays attention to its dynamics, paradoxes and performative characteristics.
This article analyses the complex work of human actors and technologies that goes into producing that which appears to us as 'transparent'. Drawing on studies of governance and surveillance, affordance theory, actor-network theory and sociological work on numbers, we analyse the role played by mediating technologies in the production of transparency and relate it to the question of how knowledge is created, recycled and modified in organizational settings. This perspective is largely absent from existing research on transparency, which construes transparency as unmediated or fails to investigate the organizing properties of specific mediating technologies. We argue that mediating technologies, conceptualized here as disclosure devices, have distinctive organizing properties that are important to scrutinize. They play a central role in attempts to shed light on objects, subjects and practices, and to help build or break up relationships within and across sites and organizations. We focus on three disclosure devices and their respective knowledge creation processes: (a) due diligence, whose emphasis is on qualitative knowledge production; (b) rankings, which is about quantitative knowledge production; (c) big data analysis, which underscores algorithmic knowledge production. We conceptualize the distinct features of these disclosure devices, indicate ways in which they shape organizational processes and discuss some of the ethical and political challenges they pose.
The importance of digital technologies for social and economic developments and a growing focus on data collection and privacy concerns have made the Internet a salient and visible issue in global politics. Recent developments have increased the awareness that the current approach of governments and business to the governance of the Internet and the adjacent technological spaces raises a host of ethical issues. The significance and challenges of the digital age have been further accentuated by a string of highly exposed cases of surveillance and a growing concern about issues of privacy and the power of this new industry. This special issue explores what some have referred to as the “Internet-industrial complex”—the intersections between business, states, and other actors in the shaping, development, and governance of the Internet.
The aim of this essay is to revisit Guy Debord’s critical theory of the spectacle as formulated 50 years ago in the ‘Society of the Spectacle’ in light of the contemporary production of spectacles. Debord’s arguments about appearance, visibility and celebrity are echoed in the way organizations increasingly focus on their brand, image, impression, and reputation. Yet, the role of spectacles in organizational life has remained under-researched in organization studies. As the boundaries between fact and fiction, reality and representation, substance and appearance become increasingly blurred, questions about the production and effects of spectacles seem more pertinent than ever. Are representations faithful mirrors of reality, or attempts to conceal reality? Do they replace reality, or bring new realities into being? By articulating three possible understandings of the spectacle, as fetishism, hyper-reality or performativity, this essay invites organization scholars to examine the organization of the real and the making of organizations through processes of spectacular representation including discursive practices, visual images and theatrical performances.
While we witness a growing belief in transparency as an ideal solution to a wide range of societal problems, we know less about the practical workings of transparency as it guides conduct in organizational and regulatory settings. This article argues that transparency efforts involve much more than the provision of information and other forms of ‘sunlight’, and are rather a matter of managing visibilities than providing insight and clarity. Building on actor-network theory and Foucauldian governmentality studies, it calls for careful attention to the ways in which transparency ideals are translated into more situated practices and become associated with specific organizational and regulatory concerns. The article conceptualizes transparency as a force that shapes conduct in organizational and socio-political domains. In the second section, this conceptualization of transparency as a form of ‘ordering’ is substantiated further by using illustrations of the effects of transparency efforts in the internet domain.
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