Purpose The purpose of this paper is to analyse extant literature on POE of a building’s operations and performance as a means of holistically mapping the existing body of knowledge (BOK); identify impediments preventing its wide-scale adoption throughout practice; and develop new theory that seeks to integrate digital technologies (such as building information modelling (BIM)) within facilities management (FM) via a POE feedback mechanism. Design/methodology/approach An inductive and interpretivist methodological approach is adopted that utilises a mixed methods systematic review to map bibliometric data on the POE, associated underpinning processes and benchmarking facilities. Publication and citation metrics are produced via the software VOSviewer to determine the extent to which POE interrelates with other fields of study (namely, digital technologies and FM). Findings The BOK accrued illustrates that whilst POE has received comparatively scant academic attention in comparison to other fields of study, interest in the area is growing. The work also identifies that a stronger community of practice (CoP) is needed (that comprises of academics and practitioners) to ensure that a consistent approach to POE implementation is developed and that the barriers to POE implementation are addressed. Originality/value Findings presented accentuate the need for design practitioners to reverse engineer POE implementation to inform future design vis-à-vis simply reporting upon an existing building’s performance post construction. Other new theories are also introduced as a means of engendering wider academic discourse in this field of science.

Retrofitting Solutions and Services for the enhancement of Energy Efficiency in Public Buildings (RESSEEPE) is an EU funded project which aims to bring together design and decision making tools, innovative building fabric manufacturers and a programme to demonstrate the improved building performance achievable through the retrofit of existing buildings at a district level. The RESSEEPE framework is being validated by a strong demonstration programme, envisaging the renovation of 102,000 square metres of public buildings. The core idea of the project is to technologically advance, adapt, demonstrate and assess a number of innovative retrofit technologies implemented on several pilot cases with different climate conditions across Europe (Coventry-UK, Barcelona-Spain and Skellefteå-Sweden) to ensure a high potential replication of the retrofit solutions. The three demonstration sites are involved as the main promoters of a very ambitious district level renovation, demonstrating a systemic approach to technology installation and evaluation, taking into account the benefits of a set of technologies, which properly combined in terms of cost effectiveness and energy performance could achieve reductions around 50% in terms of energy consumption.Coventry University is acting as a Living Lab in order to test some advanced technologies already in the market and others developed specifically within the RESSEEPE project. Those innovative technologies implemented in the pilot case are: Vacuum Insulated Panels, PCM tubes, Ventilated façade with Photovoltaic Panels, Electrochromic windows and Aerogel Mortar. The main feature of this installation is that it acts as a testing bed for where to install different advanced technologies covering specific areas of the building, rather than refurbishing it as a whole. This paper documents the testing of prototype technologies in a pilot case in Coventry University, analysing the process of selection of the different technologies and showing all the challenges faced during installation and coordination of installation activities. The installation 1 This research was supported by the RESSEEPE project, which has received funding from the European Union's Seventh Framework Programme, Project ID: 609377The article reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. The information in this document is provided as is and no guarantee or warranty is given that the information is fit for any particular purpose. The user thereof uses the information at its sole risk and liability.

Purpose The purpose of this paper is to explore contemporary attitudes amongst UK construction professionals regards fire safety post the Grenfell Tower disaster. Specifically, the research examines practitioner’s perceptions of fire safety design, material specification, construction and maintenance of high-rise blocks throughout a building’s whole life cycle. Design/methodology/approach A multi-methodology approach was adopted that utilises a mix of research methods. Extant literature and media content is used as a secondary data source, providing a more insightful interpretivist analysis – the results of which guided the development of the survey’s main question set. Primary survey data are sourced from structured interviews and questionnaires completed by participating industry professionals and built environment undergraduate students using non-representative sampling methods. In addition, a Grenfell Tower special advisory panel member was interviewed to add further validity to the overall findings. Findings The quantitative findings present evidence to suggest that the Grenfell disaster (and media storm that has surrounded this event) has raised the general level of fire safety knowledge and competency amongst construction professionals. However, qualitative feedback from the special advisory panel member suggests specific fire prevention knowledge remains elusive within both industry and taught programmes at Higher Education Institutes. As a consequence, changes in the taught curriculum are proposed together with an extension of the role of facilities managers in practice to cover fire safety in greater depth. Originality/value This paper provides thoughtful insights into the contemporary discourse on fire safety within the UK construction industry. The research also provides critical suggestions to both industry and policy makers which seek to prevent a repeat tragedy occurring again.

Purpose This study aims to investigate the behaviour of building users and how this impacts upon building energy performance. Specifically, the work examines the behavioural traits of able-bodied users of a large higher education building who erroneously access and egress the building using doorways intended for disabled users. Design/methodology/approach An inductive methodological approach is adopted that uses grounded theory to devise new insights into building users’ access and egress habits. Structured interviews are conducted to collect primary data from 68 building users of a large educational building over a four-week period. Responses to questions posed provide the basis for a tabularisation of behavioural traits. Findings Reasons for able-bodied building users’ preferences to using disabled access are identified and discussed; these are thematically grouped under the headings of apathy, convenience, emergency, ergonomics, ignorance and phobia. Building upon these findings, the research then offers insights into the approaches that could be adopted to change the erroneous behaviours. These approaches include education of building users on the impact their behaviour has upon building performance and environmental pollution, more stringent regulation to penalise repeat offenders and changes to building entrance design using obtrusive (i.e. radio frequency identification tags) and unobstrusive control measures (i.e. a second entrance doorway or slower opening mechanism). Originality/value To the best of the author’s knowledge, this study is the first of its kind to investigate the rationale for able-bodied building users erroneously using disabled persons’ access and egress doorways within a building, which as a consequence, inadvertently reduces the building’s environmental performance.

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