Higher education institutions, like nearly all organizations, need to implement information management systems that enable them to handle routine operations easily and, at the same time, generate many types of standardized and ad hoc reports. Higher professional education (HPE) institutions face unique challenges when implementing their computer-based information management systems. Electronic records management systems (ERMSs) help manage the extensive information needed to plan and make well-informed decisions. ERMS is a fairly new addition to organizations, and those organizations are still learning how to use them effectively. Unfortunately, some organizations are still slow to adopt these systems. With this in mind, this paper proposes a framework that identifies the key factors that influence HPEs in adopting their own ERMS. The framework developed in this paper is based on two other models: the unified theory of acceptance and use of technology (UTAUT) and technology-organization-environment (TOE). The questionnaires we distributed to 364 respondents in the HPE sector to collect the views of as many stakeholders as possible. These survey responses led the study to propose a framework that identifies the critical factors that influence the adoption of ERMSs in HPEs. This framework is expected to guide HPE institutions in understanding the most essential factors (individual, technological, and environmental) that must be addressed to adopt an ERMS.INDEX TERMS Information management systems, electronic records management, computer-based information systems, records, higher education institutions, information and educational field.

Electronic records (e-records) are used to provide proof of organizational activities. E-records are crucial in complementing business functions, an essential tool to assess organizational performance and are the core of good governance. Erecords in Higher Professional Education (HPE) institutions contain valuable information in running the education business in an efficient and effective manner, supplying services consistently and in supporting effective performance evaluation and decisions. There are serious consequences and risk awaiting when the administrators of HPE are not based on information contained in erecords in making decisions. Well-informed decision makings would thus be impossible if electronic records are not efficiently and effectively managed the using system. Therefore, Electronic Records Management System (ERMS) is an effective and efficient tool to hinder such a problem. Voluminous electronic records are created every day in HPE. The record keepers inclusive of records managers, archivists, administrators and IT personnel, who are the people essentially involved in creating, maintaining and preserving the contents of the e-records. Thus, this personnel participating in the records keeping should identify the readiness of the HPE institutions to adopt ERMS. Therefore, the aim of this paper is to investigate the readiness of the Yemeni HPE institutions to adopt the ERMS. The study involves interviewing 20 specialists from Yemeni HPE institutions who are involved in ERMS. The findings showed that in order to promote effective ERMS readiness in the HPE institutions, there should be a framework to be used as guidance in such process.

An electronic records management system (ERMS) is tightly linked with most of the daily activities of educational organisations and leads to enhance their performance and decision-making. The aim of this article is to identify the significant factors that could influence the ERMS adoption in higher professional education (HPE). The methodology of this article started with identifying the factors through theory analysis and literature and also recommended by experts. Technology–organisation–environment (TOE) theory was used for factor classification. Qualitative approach was used through the interview with experts to validate and verify the proposed framework. This article presents the results of a study which identifies the issues involved in the utilisation and adoption of ERMS. More than 100 previous works and six well-known theories were critically reviewed to identify the main factors for successful ERMS adoption in different areas with the aim of proposing a taxonomic framework that can depict and identify the main factors that have an impact on the success of ERMS adoption. The proposed framework includes 11 factors categorised into three dimensions. The framework is validated and verified by experts. The adoption factors identified here provide a sound theoretical basis for research to understand, support and facilitate the adoption of ERMS to HPE benefit. The proposed framework could help to improve educational outcomes and the successful implementation of ERMS.

Although electronic records management system (ERMS) is important in bringing about the productivity of organizations, majority of them refuse to implement it, while a few embark on implementing it blindly, without guidance, which often results in failure. This paper, therefore, proposed a model for the ERMS adoption to support the productivity and performance of higher professional education (HPE) institutions in the Yemeni context. This paper used the unified theory of acceptance and use of technology (UTAUT) and a mixed explanatory approach to gather quantitative and qualitative data. Data were then analyzed through the use of SPSS 21, with SEM and Smart PLS V3 software used to test the proposed model. The model was also confirmed by five experts who were interviewed to obtain qualitative data. Based on the analysis results, all the fit indices met the recommended values range that assumed the acceptability of the developed model. The model was found to be of a good fit, and the theory upon which the model was developed was stable. The quantitative findings showed that performance expectancy, effort expectancy, social influence, facilitating conditions, policy, and training have a significant relationship with the ERMS adoption, which in return has a significant relationship with HPE organizations' productivity. This was supported by the qualitative results, confirming the theoretical study and contributing to the understanding of the ERMS adoption among HPEs. Such adoption ensures educational institutions' productivity.

The importance of information has influenced many organizations especially in developed countries such as UK and USA to invest in their information management budget to ensure their survival and comply with the law requirement of their countries. Information could determine the organizations’ success or failures since the process of decisions making mainly must be based on it. To be of value, information must be recorded. This recorded information which contains evident must be preserved. This is because records are evidence of organizational activities, transactions and decisions. Information embed in records supports business functions and are critical for the assessment of organizational performance. Records carry information created as the product of transactions carried out by organizations. Without reliable records agencies and governments could not manage their resources, its revenue or civil service and also cannot deliver services such as education and healthcare. Yemeni Universities and Community colleges where Higher Professional Education (HPE) is adopted to make full use of information embedded in records in any decision made. Yemen started introducing and implementing the HPE system which offers highly qualified specialists to the labor market with the help and support from Netherland government. The HPE project implemented more than five new outcomes based education (OBE) programs at three institutions namely the Industrial Technical Institute (ITI), Aden Community College and Sana’a Community College (SCC).OBE is a portfolio cantered system and the assessment method is depending on recorded information in the documents disclosed in the portfolio. The evaluation decision is based on the reliable information in the portfolio. It is impossible for an educational organization to function efficiently without proper ERM .However, there is not framework as guidance for managing these electronic records, thus making ERM ineffective and efficient leaving evaluation decisions not persuasive. To assess, evaluate and make decisions successfully Yemen’s HPE system requires a framework for managing its electronic records in order to be relevant and trustworthy for making decisions.