Purpose This study aims to find out the reasons of adopting Koha integrated library software, discovers the problems faced by librarians during its implementation, and gets the perceptions of librarians about the performances of Koha in Punjab, a province of Pakistan. Design/methodology/approach Survey method was used to collect the data through questionnaire from the purposefully selected sample (N = 66) of university librarians of Punjab, a province of Pakistan. Findings The librarians adopted Koha due to the availability of Web online public access catalog (OPAC), provision of MARC21 standards for cataloging and its free availability. During implementation, the librarians were faced with the problems of lack of technical skills, lack of knowledge about the Linux operating system, shortage of skilled manpower, slow internet speeds and approval from their organization. They highly rated the performance of the cataloguing, circulation, patron and OPAC modules of Koha. Originality/value This research provides a brief picture of librarians’ perceptions about Koha adoption and satisfaction levels. The findings highlighted the issues and problems faced during the implementation of Koha. This study will be helpful for librarians in the selection, implementation and usage of the Koha software in their libraries.

This study presents findings from a user-based evaluation of the use of Pakistani university's library websites. A questionnaire [printed and electronic] was used to collect the data from 17 universities. A purposive sample of 60 users from each university based on their academic role difference [faculty, researchers, graduates and undergraduates] was drawn. The findings of the study show that use of university library websites in Pakistan was satisfactory. Patrons who frequently used the Internet and library were found as frequent users of the library websites. University websites were found to be vital sources of awareness about the presence of the library websites and computers physically available at the university libraries were the significant places to use the library websites. Regarding users' academic role difference, faculty connected to the library websites from departments/faculties, while researchers and students preferred to use them from university libraries. The library websites were mainly used to find course related materials or search in online public access catalogue (OPAC). However, on the basis of users' academic role difference, faculty used the library websites to search in Higher Education Commission (HEC) Digital Library offering international scholarly literature; researchers accessed them to search in OPAC, while students preferred them to find course-related materials. The study recommends creating dynamic websites in all university libraries of Pakistan with useful content and state-of-the-art services for wider use

Background: Punjab Institute of Cardiology (PIC) is a recognised teaching hospital for cardiac care in the Punjab province of Pakistan. PIC has established a library to fulfil the research and information needs of health care professionals. This study aims to evaluate the satisfaction of users with the services of PIC library. Methodology: A purposive sample of 15 health care professionals was selected. A semistructured interview technique based on an interview guide was used for collection of data. The data were qualitatively analysed using a thematic approach. Results: Users of PIC library were satisfied with the library collection, organisation, reference and circulation services, staff attitudes, cooling and heating. They were concerned about library space, hours, furniture and environment, and suggested more availability of electronic library services, newer collections, better Internet access and comfortable furniture. Conclusion: The study proved useful to investigate users' satisfaction with the services of PIC library. It concludes that the PIC library should maintain and strengthen the services with which users are satisfied, and improve those about which they are concerned. The study will be useful to libraries in other developing countries for improvement in their services.

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Purpose This paper aims to measure the perceptions of librarians about information literacy (IL) instruction, their current IL practices and the problems they face while offering IL instructional programs in public and private sector university libraries in Islamabad, the capital city of Pakistan. Design/methodology/approach A quantitative research design was adopted, and a survey was carried out for this study to collect the data through an online questionnaire for the university librarians. All librarians (a total of 120) were approached to collect the data, of whom 92 (76.6%) responded to the survey. Findings The findings reveal that the librarians working in the university libraries of Islamabad are aware of the significance of IL instruction to fulfil the information needs of their library users. A majority of the librarians indicated having adequate skills to offer IL instruction. Moreover, the majority of the librarians are offering IL instruction to users at their respective universities. However, some of the barriers affecting IL instruction programs were also reported including the absence of IL instruction courses in the library and information science (LIS) curriculum, a shortage of trained library professional staff to provide IL instruction, a lack of commitment among librarians for IL instruction, a lack of training opportunities for librarians and a lack of interest from library users. These obstacles have a negative effect on IL instruction in the university libraries of Islamabad. Therefore, this study suggests that librarians are needed to take several necessary steps to overcome these obstacles to achieve the best results in IL instruction programs. Originality/value This study presents a picture of the status of IL skills, current practices and barriers to offering IL instruction in the university libraries of Islamabad. This research bridges the gap in the existing literature and will help to create awareness about the importance of IL skills among LIS professionals in Pakistan. Moreover, the findings of this study will help encourage librarians for the enhancement of IL instruction services in university libraries of Islamabad in particular and Pakistan in general.