PurposeThis study is undertaken to examine the role of information and communication technology (ICT), e-service quality and e-information quality towards brand image of universities by concentrating on students’ e-learning, e-word of mouth and satisfaction.Design/methodology/approachThe target population was the students of public and private universities in Pakistan. Data collected using an e-questionnaire by 408 students were subjected to PLS-SEM for analysis.FindingsFindings revealed that ICT, e-service quality and e-information quality are positively contributed toward students' e-learning which ultimately leads to create positive e-word of mouth and students' satisfaction. Meanwhile, results also identified that e-word of mouth and students' satisfaction lead to generate a positive brand image of universities.Practical implicationsThis study has unique implications for universities to develop an e-learning platform to facilitate their students in this situation of COVID-19. It provides guidelines for educational institutions to implement the learning management system effectively with a view to facilitate the students with education.Originality/valueThis study has novel contribution in literature in the domain of digital learning. It is unique in a way to integrate the usage of technology with students' e-learning and satisfaction that ultimately create brand image of universities.

Energy is the main element for a modern lifestyle that must be considered in economically reliable and sustainable development dialogues. The financial performance of solar power projects has become the main issue, especially in developing countries such as Pakistan, where it has gained the special attention of government and regulatory authorities. The present study evaluates green technology strategies for the sustainable development of solar power projects in Pakistan. We examine the moderating role of cost and riskiness of the methods between the nexus of capital budgeting techniques and the financial performance of solar power projects. The analysis is performed on data collected from 44 respondents (chief financial officers and chief executive officers) by accompanying an inclusive questionnaire survey. Partial least squares structural equation modeling (PLS-SEM) is used to assess the formulated suppositions. The results reveal that green technology strategies positively impact the sustainable development of solar power projects. The profitability index is a good source of higher financial performance of the solar power projects. The results further demonstrate that the cost and riskiness of the methods significantly moderate the nexus of capital budgeting techniques and the financial performance of solar power projects. These findings provide a valuable manual for policymakers, government institutions, and regulators to select the appropriate green technology strategy to increase cleaner production and sustainable development of solar power projects.

37(2):32-40.To explore the influence of personal and job resources on nurses' work engagement and job performance, researchers developed a conceptual framework comprising the role of personality traits, self-efficacy, job characteristics, supervisor and coworker support, participation in decision making, and job security. Their analysis suggests that work engagement mediates the relationship among personal resources (personality traits and self-efficacy), job resources (job characteristics, supervisor and co-worker support, participation in decision-making and job security), and job performance. In highlighting the influence of personal and job resources on work engagement, this study can guide human resource professionals and managers in the healthcare field to focus on the factors that can most contribute to enhancing organizational performance.

PurposeBig data analytics capabilities are the driving force and deemed as an operational excellence approach to improving the green supply chain performance in the post COVID-19 situation. Motivated by the COVID-19 epidemic and the problems it poses to the supply chain's long-term viability, this study used dynamic capabilities theory as a foundation to assess the imperative role of big data analytics capabilities (management, talent and technological) toward green supply chain performance.Design/methodology/approachThis study was quantitative and cross-sectional. Data were collected from 374 executives through a survey questionnaire method by applying an appropriate random sampling technique. The authors employed PLS-SEM to analyze the data.FindingsThe findings revealed that big data analytics capabilities play a significant role in boosting up sustainable supply chain performance. It was found that big data analytics capabilities significantly contributed to supply chain risk management and innovative green product development that ultimately enhanced innovation and learning performance. Moreover, innovation and green learning performance has a significant and positive relationship with sustainable supply chain performance. In the post COVID-19 situation, organizations can enhance their sustainable supply chain performance by giving extra attention to big data analytics capabilities and supply chain risk and innovativeness.Originality/valueThe paper specifically emphasizes on the factors that result in the sustainability in supply chain integrated with the big data analytics. Additionally, it offers the boundary condition for gaining the sustainable supply chain management.

Psychological contract Breach (PCB) play a crucial role to shape employee reactions (ERs) Therefore; this study investigated the possessions of Psychological contract Breach on employee’s reactions (organizational behavior regarding citizenship, job satisfaction) under the moderation of organizational trust. Data were collected from 340 employees of the Health sector by using the technique of simple random sampling. Confirmatory factor analysis (CFA) technique has been used to check the validity of the data while structure equation modeling (SEM) technique has been used for test the relationship between variables. Our findings revealed that psychological contract breach had negative and significant relationships with employees’ reactions (organizational citizenship behavior, job satisfaction). Further, organizational trust is also significantly moderated on the relationship between PCB and employees’ reactions (organizational behavior regarding citizenship, job satisfaction).