IntroductionWheat, the second most important agricultural crop amongst the cereals on a global scale (Rahaie et al., 2013), was the first cultivated one thousands of years ago and has kept providing staple nutrition for humans since then (Braun et al., 2001;Goutam et al., 2013;Shahzad et al., 2013). Today's global wheat production of about 670.8 million tons per year directly influences human survival and life quality (Shahzad et al., 2013) by being involved in the production of various foods, including bread, pasta, noodles, cakes, and biscuits (Eren et al., 2015).Many abiotic factors affect wheat (

Successful efficiency measurement of university departments is very important issue in today's globalised world and depends on paying high attention on critical input and output factors affecting efficiency measurement. In this study we aim to determine critical input and output factors in efficiency measurement of university departments by using fuzzy DEMATEL (Decision Making Trial and Evaluation Laboratory) method. Factors that are used in efficiency measurement of university departments have been extracted from the literature. Then Fuzzy DEMATEL method has been employed to separate cause and effect group of factors in input and output sets. Cause groups are advised to be used in DEA (Data Envelopment Analysis). This study is the first reference in the literature which uses a fuzzy DEMATEL technique in determination of effective critical input and output factors in successful efficiency measurement of university departments.

ÖzYerel halkın ihtiyaç ve beklentilerinin karşılanmasında en etkin kurum belediyelerdir. İhtiyaç ve beklentilerin karşılanmasından duyulan memnuniyetin ölçülmesi belediyelerin ileriye dönük planlamaları açısından büyük önem arz etmektedir. Yerel halkın belediyelerden almış oldukları hizmete yönelik memnuniyetlerinin belirlenmesi için öncelikle belediyelerden ihtiyaç ve beklentilerinin yani belediyelere yönelik algılamalarının belirlenmesi gerekmektedir. Bu çerçevede yerel halkın Belediyeciliği nasıl algıladıkları araştırmanın temel sorunsalını oluşturmaktadır. Bu çalışma, Alanya halkının belediye algısını belirlemek amacı ile yapılmıştır. Çalışma kapsamında nitel araştırma yönetimi kullanılarak yerel halkın belediye algısı belirlenmeye çalışılmıştır. Araştırma bulgularına göre yerel halkın belediye algısının "fiziki beklenti", "sosyal beklenti", "iletişim" ve "hızlı ve etkin hizmet" temalarından oluştuğu saptanmıştır.Anahtar Kelimeler: Alanya, Belediyecilik. AbstractThe municipality is the most affective institution for providing the needs and expectations of the local people. Measuring the happiness for providing needs and expectations has a great importance -683 -ort he future plans. To determine the happiness of local people -683 -ort he taken services firstly their needs and expectations which means their perception of the municipality should be determined. In this frame local people's perception of the muncipality forms the main research question. This research was made to determine the perception of Alanya Municipality. In the research scope qualitive method was used to determine the local people's municpality perception. According to the findings of the research the local people's perception of municipality was detected to form of "phisical expectation", "social expectation", "communication"and " fast and affective service".