This study focuses on the development of stratified residential property management services framework by identifying and investigating the management services and their major attributes in providing a well-structured framework of property management service delivery. The methodology towards this study involves the intensive reading and review of various literatures on the subject title and a group discussion. A panel of experts drawn from industry provides advice and evaluates the identified services and attributes and framework development. Based on literature review and focus group discussion, a theoretical framework was developed. The framework was underpinned by eleven core activities and their major attributes that emerged from the research findings. These core activities and attributes have been identified both nationally and internationally as being crucial to the effective stratified residential property management service delivery.

Universal peace and prosperity is a humanitarian issue that has found a place in the thoughts of Badiuzzaman Said Nursi. His thoughts, which are pivoted on the al-Qur'an, traverse the boundaries of race and land. This article discusses the thoughts of Nursi that are inclined towards the values that reinforce cooperation between races and strategies that can be utilized in efforts to ensure the success of national integration in Malaysia. This study employed a qualitative approach based on primary and secondary sources through the method of document analysis. This article has found that the efforts need to focus on three main values, which are wasatiyyah (moderation), dialogue and nurturing virtuous values. Besides that, this article suggests a few strategic plans such as forming the Wasatiyyah Institute, consolidating the centre for dialogue on civilization and courses on dialogue skills and nurturing virtuous values through Islamic mass media.

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This concept paper will discuss issues related to the concept of i-Think in the teaching process in schools. The definition of i-Think is explained through the introduction of the thinking tool used, namely, the eight thinking maps for teachers and students in the teaching and learning process and the way they are implemented. In addition, this concept paper also explains the importance and challenges of implementing it in schools. It is intended to expose many stakeholders to the importance of applying i-Think thinking maps to create an effective 21st-century teaching and learning process. According to the Malaysian Education Development Plan (PPPM) 2013-2025, it highlights six key features that every student needs to compete globally to strengthen the existing education system. One of the elements mentioned is improving your thinking skills. Today, the development of correct and comprehensive thinking skills is crucial to become a developed and high-quality country, especially in education. Thinking tools such as the use of visual management have proven their effectiveness in low-performing schools such as the United Kingdom, Canada and the United States. Based on the literature review of the use of graphic management in the teaching practices of teachers in Malaysia such as the mind map is still low and does not encourage students to be more creative and critical in their learning. Therefore, our education system which does not emphasize high level thinking skills should be taken seriously by all parties.