Tujuan penelitian ini adalah untuk menguji dan menganalisis pengaruh pelatihan kerja terhadap kinerja karyawan;untuk menguji dan menganalisis pengaruh kompensasi finansial terhadap kinerja karyawan; dan menganalisis pengaruh secara simultan pelatihan kerja dan kompensasi finansial terhadap kinerja karyawan pada PT Bank Muamalat Indonesia Cabang Balaikota Medan.Pendekatan yang digunakan dalam penelitian ini adalah pendekatan asosiatif.Populasi dalam penelitian ini adalah seluruh karyawan di PT Bank Muamalat Indonesia cabang Medan Balai Kota yang telah bekerja selama rentang waktu 0 tahun hingga > 6 tahun, sehingga jumlah populasi dalam penelitian ini adalah sebanyak 74 orang karyawan. Peneliti akan meneliti seluruh populasi yang ada, sehingga sampel penelitian adalah data populasi (studi sensus). Teknik pengumpulan data dalam penelitian ini menggunakan data primer.Teknik analisis data dalam penelitian ini menggunakan Uji Asumsi Klasik, Regresi Berganda, Uji Hipotesis (Uji t dan Uji F), dan Koefisien Determinasi.Pengolahan data dalam penelitian ini menggunakan program software SPSS (Statistic Package for the Social Sciens) versi 16.00.Pelatihan kerja berpengaruh signifikan terhadap kinerja karyawan.Kompensasi finansial berpengaruh signifikan terhadap kinerja karyawan, Pelatihan kerja, kompensasi finansial, berpengaruh secara simultan terhadap kinerja karyawan.

Mediation in Islam is known as Islâh and hakam. When a dispute or dispute occurs, the disputing parties make peace efforts by appointing a judge. In the case of divorce, the function and efforts to reconcile are the obligations of the judge as a mediator which must be carried out based on Supreme Court Regulation no. 01 of 2016 concerning Mediation Procedures in Courts. Therefore, peace efforts are sought through mediation in the Religious Courts so that couples who want to divorce cancel their intentions and reconcile. However, the reality is that the success rate of mediation in divorce cases is still relatively low. This is evidenced by the number of cases that end in the trial process, compared to the success of the Mediation process. The purpose of this study was to analyze the implementation of divorce case mediation based on Perma No. 1 of 2016. As well as analyzing Islamic law on the implementation of mediation in divorce cases at the Gedong Tataan Religious Court and the Pringsewu Religious Court. The method used in this research is descriptive qualitative with theological, juridical normative and sociological approaches, with the object of research being the Gedong Tataan Religious Court and the Pringsewu Religious Court in Lampung. The primary data in this study were obtained from interviews with the Mediator Judge. The secondary data used is the report on the success and failure of the mediation implementation recorded in the final report and the Case Investigation Information System (SIPP). The results obtained from the research that the implementation of mediation at the Gedong Tataan and Pringsewu Religious Courts, based on PERMA No. 1 of 2016, but the implementation of mediation cannot be said to be optimal or not effective, because the success of mediating divorce cases is still relatively low. Mediation or Islah in resolving domestic conflicts actually contains benefits, namely maintaining the objectives of Islamic law (maqasid al-syariah), namely maintaining religion, soul, mind, lineage, and property. Maqashid sharia in mediation is hifd al-nasl (keeping offspring)

Kepuasan dan Loyalitas merupakan dua hal yang tidak dapat dipisahkan, kepuasan memiliki awal peran penting dalam menciptakan loyalitas, sehingga setiap perusahaan perlu meningkatkan loyalitas pelanggan untuk mencapai tujuan perusahaan yang telah diteptapkan.Assauri (2012, hal. 15) Menyatakan "menciptakan dan mempertahankan pelangan yang loyal, merupakan jantung setiap bisnis bagi perusahaan". Sedangkan menurut Sangadji dan Sopiah (2013, hal. 114) Mengemukakan pentingnya loyalitas pelanggan terhadap kelangsungan hidup perusahaan, perusahaan harus secara kontinu menjaga dan meningkatkan loyalitas dari para konsumenya. Lebih lanjut Tjiptono dan Chandra (2012, hal. 85) Menambahkan kepuasan dan loyalitas pelanggan merupakan elemen kunci yang menentukan implementasi konsep pemasaran.Temuan dari hasil identifikasi penelitian dari tempat penelitian, menemukan bahwa loyalitas nasabah mengalami penurunan ditandai dengan, Masih banyak para nasabah yang tidak meneruskan pembayaran premi asuransinya sehingga loyalitas nasabah mengalami penurunan, masih banyak unit pemasaran yang lalai dalam pengutipan biaya premi asuransi sehingga nasabah merasa diabaikan, jadwal kunjungan

Consumer satisfaction is a person's feelings of pleasure or disappointment arising from comparing performance with product perceptions or results against their expectations. The quality of service is a reflection of the comparison between the level of service delivered by the company compared to customer expectations. This research aims to find out the influence of the quality of banking services provided to customer satisfaction in PT. Bank SUMUT Syariah Medan Branch. The population in this study was customers at Bank SUMUT Syariah Medan branch. The sample is a customer of Bank SUMUT Syariah Medan branch as many as 100 customers. By using axial sampling techniques, namely the determination of samples based on coincidence, i.e. anyone who accidentally met with researchers can be used samples. Data collection techniques in this study are questioner list, interview while the data analysis techniques used are with, ordinary correlation, t test and coefficient of determination. From the correlation coefficient test obtained rxy value = 0.683, which shows a strong influence of service quality on customer satisfaction at PT Bank Sumut Syariah Medan Branch. Based on the t-test obtained thitung > ttabel namely 9,248 > 1,967, then the hypothesis is accepted, so there is a significant influence on the quality of service to customer satisfaction at PT Bank Sumut Syariah Medan Branch. Based on the results of the calculation of coefficient of determination (R2) obtained the value of the coefficient of determination of 46.65%, indicating about 46.65% customer satisfaction can be explained by the quality of service, or practically it can be said that the contribution of service quality to customer satisfaction is 46.65%. The rest is affected by other variables that are not studied.