Measurement of the semantic and syntactic similarity of human utterances is essential in developing language that is understandable when machines engage in dialogue with users. However, human language is complex and the semantic meaning of an utterance is usually dependent on context at a given time and also based on learnt experience of the meaning of the perception based words that are used. Limited work in terms of the representation and coverage has been done on the development of fuzzy semantic similarity measures. This paper proposes a new measure known as FUSE (FUzzy Similarity mEasure) which determines similarity using expanded categories of perception based words that have been modelled using Interval Type-2 fuzzy sets. The paper describes the method of obtaining the human ratings of these words based on Mendel's methodology and applies them within the FUSE algorithm. FUSE is then evaluated on three established datasets and is compared with two known semantic similarity algorithms. Results indicate FUSE provides higher correlations to human ratings.

Conversational Intelligent Tutoring Systems (CITS) that automatically adapt to learning styles (LS) can improve learning, however current modelling of LS has ignored Neutral learners. This paper presents research examining the ability of data mining algorithms to predict LS dimensions from behaviour captured during natural language tutorials with Oscar CITS. Two datasets, 2ClassBDS and 3ClassBDS, were cleaned and prepared for the data mining task of predicting student LS. Each dataset comprised four sub-datasets representing the four Felder-Silverman LS dimensions. 3ClassBDS included a third Neutral class describing individuals with a balance of LS preferences. Naïve Bayes, Decision Trees, Lazy Learning and Neural Networks algorithms were applied to each dataset and parameters adjusted to improve prediction accuracies. The 2ClassBDS dataset results show good prediction, with decision trees (Simple CART) achieving accuracies of 81.33-86.66%. For 3ClassBDS results were mixed, with the J48 algorithm achieving 56-73% accuracy, indicating that further work and data is needed.

No abstract

Dialogue systems are automated systems that interact with humans using natural language. Much work has been done on dialogue management and learning using a range of computational intelligence based approaches, however the complexity of human dialogue in different contexts still presents many challenges. The key impact of work presented in this paper is to use fuzzy semantic similarity measures embedded within a dialogue system to allow a machine to semantically comprehend human utterances in a given context and thus communicate more effectively with a human in a specific domain using natural language. To achieve this, perception based words should be understood by a machine in context of the dialogue. In this work, a simple question and answer dialogue system is implemented for a café customer satisfaction feedback survey. Both fuzzy and crisp semantic similarity measures are used within the dialogue engine to assess the accuracy and robustness of rule firing. Results from a 32 participant study, show that the fuzzy measure improves rule matching within the dialogue system by 21.88% compared with the crisp measure known as STASIS, thus providing a more natural and fluid dialogue exchange.

Sentence similarity measures the similarity between two blocks of text.A semantic similarity measure between individual pairs of words, each taken from the two blocks of text, has been used in STASIS. Word similarity is measured based on the distance between the words in the WordNet ontology. If the vague words, referred to as fuzzy words, are not found in WordNet, their semantic similarity cannot be used in the sentence similarity measure. FAST and FUSE transform these vague words into fuzzy set representations, type-1 and type-2 respectively, to create ontological structures where the same semantic similarity measure used in WordNet can then be used. This paper investigates eliminating the process of building an ontology with the fuzzy words and instead directly using fuzzy set similarity measures between the fuzzy words in the task of sentence similarity measurement. Their performance is evaluated based on their correlation with human judgments of sentence similarity. In addition, statistical tests showed there is not any significant difference in the sentence similarity values produced using fuzzy set similarity measures between fuzzy sets representing fuzzy words and using FAST semantic similarity within ontologies representing fuzzy words.