The problem relevance that we are studying is attributable to the need to create educational process monitoring at universities and the insufficient development of theoretical, scientific and methodological features of forming teachers’ monitoring skills in the course of their educational activities. The major aim of the study is to build a model for the formation of teachers’ monitoring skills of and its implementation into the universities’ educational process in Kazakhstan. The research methods include modeling which will allow to study this issue as a process of meaningful acquisition of university monitoring skills by teachers. The research results in this article represent a model for the formation of university teachers’ monitoring skills, show the properties of monitoring skills; develop a mechanism for introducing this model into practice. The practical significance of this article is that the model is aimed at adapting teachers to modern circumstances of professional activity in the educational sphere and is concentrated upon developing scientific and methodological support for education quality monitoring.

The paper focuses on the development of the ethnic intolerance preventative strategy and the development of ethnic tolerance.The objective of the paper is to study the problem of safe and emollient interaction of ethnic groups through the inoculation of tolerant and dialogoriented relation to each other and the development of the tolerance strategies. In the course of the research, the authors used the following methods: method of sociological survey, psycholinguistic experiment, observation method, and the method of the dialog-oriented competence formation. When solving this problem, the authors obtained the following results: revealed and described the hetero stereotypes about other ethnic groups, developed the strategies of positive perception of ‘others' as ‘our', studied effective ways of manifesting ethnic tolerance and ethnic integration of the peoples to each other. The results are reliable: the basic provisions of the paper were approbated and tested in the course of the free-associative experimentand phenomenological interview. The scientific results are fraught with novelty contributing to the theory of ethnic and communicative tolerance, assist in the development of new strategies and methods of inoculation of adaptive and tolerant behavior, and allow preparing the training programs on the coping behavior of ethnic groups.