Language plays an important role in our life. Through language, we can transmit messages, communicate ideas, thoughts, and opinions. It is realized that language as the main tool for communication. In everyday communication, we are attuned not primary to the sentences we utter to one another, but also the speech act of those utterances. Communication will be successful when there is no misinterpretation. Communication can be held based on the situations, means that different speech situations will show the use of different speech acts too. One of the speech situations which can give us an idea of the usage of speech acts is in the health care sector. This study aimed at analyzing speech act in verbal communication between healthcare professionals and patients in Public Health Centre Branch Kerobokan Kelod.This study used the descriptive qualitative method with a total sampling technique. The population and sample of this study were the entire healthcare professional in Public Health Centre. The number of samples was 25 respondents.This study is expected to improve the healthcare professional’s skill in communicating based on the situation, therefore, the goal of health service which is targeted can be reached by the patients or patients’ family.

An increasing number of elderly in Japan and Indonesia, especially Bali, has led to increased health needs to care for them in nursing homes. Health workers, such as caregivers, are the closest people to communicate directly with the elderly. Communication can be called interpersonal communication which is a process of direct information or transfer of understanding of two or more people. Good interpersonal communication will build closeness and intimacy in the process of delivering messages. Therefore this study tried to analyze the experience of caregivers in implementing interpersonal communication and also determine the form of directive speech acts used by caregivers in caring for the elderly in nursing homes. The method used in this research was a qualitative descriptive method by phenomenological approach. The results showed that interpersonal communication applied by caregivers in caring for the elderly provided verbal and non verbal interpersonal communication. In addition, in the communication process of caregive-elderly is also formed directive speech act including prohibitions, requests and questions. In conclusion, caregivers need to have the ability to communicate effectively with elderly.

Dismenorea sering terjadi pada remaja yang ditimbulkan akibat ketidakseimbangan hormon progesterone pada saat menstruasi yang dirasakan pada perut bagian bawah. Penatalaksanaan yang dapat diberikan saat mengalami dismenore yaitu dengan endorphine massage yang dikombinasikan dengan musik klasik (Mozart). Endorphine massage dan Musik klasik Mozart dapat meningkatkan hormone endorfin dan serotonin melalui sentuhan yang lembut dipermukaan punggung kulit dan diberikan bersamaan dengan mendengarkan musik klasik Mozart dengan ritme yang lambat yang dapat memberikan efek rileks. Penelitian ini bertujuan untuk menganalisis pengaruh endorphine massage dan terapi musik klasik (Mozart) terhadap penurunan dismenore pada remaja putri di Lingkungan Kuwum. Penelitian ini menggunakan metode kuantitatif dengan desain penelitian one grup pre-test post-test desain. Sampel dalam penelitian ini adalah 20 responden diambil dengan metode accidental sampling. Terapi diberikan pada saat Menstruasi hari 1 dan 2, sedangkan pengumpulan data menggunkan kueisoner Numaric Pain Rating Scale. Hasil pre-test menunjukan 14 responden (70.0%) mengalami nyeri sedang. Hasil post-test menunjukan 14 responden (70.0%) mengalami penurunan nyeri dismenore dengan katerogi nyeri ringan. Analisa data menggunakan Uji Wilcoxon Sing Rank Test, diperoleh bahwa nilai p value 0,000 p<0,05. Maka dapat disimpulkan bahwa ada pengaruh endorphine massage dan terapi musik klasik (Mozart) terhadap penurunan dismenore pada remaja putri di Lingkungan Kuwum.

Industri pariwisata adalah salah satu komponen terbesar dari ekonomi global. Pesatnya pertumbuhan industri pariwisata di Bali menyebabkan permintaan yang luas dari keterampilan berbahasa Inggris di semua aspek. Penelitian ini bertujuan untuk mengidentifikasi analisis komunikasi verbal yang digunakan oleh staf Villa Besar dalam menangani pelanggan. Penelitian ini menggunakan kuesioner tertutup dan terbuka. Penelitian ini menggunakan metode observasi atau observasi partisipan. Observasi partisipan dilakukan untuk mendengarkan dan mengamati percakapan antara staf Vila Besar dan pelanggan asing. Sampel penelitian ini adalah seluruh staf Villa Besar di Jalan Bumbak. Sampel diambil dengan menggunakan total sampling di mana seluruh populasi yang memiliki karakteristik tertentu digunakan sebagai sampel. Berdasarkan hasil penelitian dan analisis kuesioner yang dibagikan kepada seluruh staf Villa Besar, dapat disimpulkan bahwa sebagian besar responden adalah perempuan dengan usia antara 31-35 tahun, tetapi mereka berasal dari tingkat pendidikan yang lebih rendah dan memiliki pengalaman bekerja 6-10 tahun. Mereka menganggap bahwa bahasa Inggris sangat diperlukan dalam pekerjaan mereka. Beberapa masalah terjadi dalam komunikasi verbal mulai dari aktivitas berbicara yang paling sulit hingga termudah. Beberapa faktor memengaruhi kinerja komunikasi verbal mereka di antaranya kondisi kerja, motivasi, percaya diri, perasaan cemas dan malu. Penelitian ini diharapkan menjadi pertimbangan bagi manajemen vila dalam menyediakan beberapa kursus bahasa Inggris bagi para staf untuk meningkatkan kemampuan mereka.

Violent behavior is one of symptoms that can be demonstrated by patients with schizophrenia which it can cause injury to the patient and others. Therapeutic communication is one of the nursing intervention for patients with violent behavior. This study aimed to identify the relationship of communication and risk of violent behavior in schizophrenic patients. This study used a descriptive correlational with a cross-sectional design, which involved 68 patients with schizophrenia who were selected by consecutive sampling technique. The instrument in this study used a therapeutic communication checklist and observation sheets for changes in violent behavior. The results showed that as many as 35 patients (51.5%) who received good therapeutic communication from nurses, and 37 (54.4%) patients showed moderate risk of violent behavior. The results of the analysis by the Gamma ordinal by ordinal test found that there was a significant relationship between therapeutic communication and the risk of violent behavior with p value= 0.001 (<0.05). It showed that the better therapeutic communication applied, the lower of the incidence of violent behavior in schizophrenic patients. Thus it is expected that nurses can practice therapeutic communication techniques to improve the patient's condition so that violent behavior in patients can be reduced.