The intensity of hate speech behavior is the level of one’s activities in showing negative evaluations as well as justifying and spreading hatred upon others. The rising number of cases of hate speech, bullying, racism, and so on in social media, made researchers interested in conducting research on how students’ strategies in processing information obtained on social media. This study aims to  determine the intensity of hate speech behavior  by social media users on the selection of information processing strategies or messages on social media. This research incorporates a descriptive quantitative research model. The subjects of this study amounted to 158 people age 19-25 years who were selected using the accidental sampling technique. The research instruments in the present study are the information processing scale and hate speech behavior scale. The results showed that social media users in this study tended to use heuristic processing types (61%), systematic (35%), and systematic-heuristic (3%) which demonstrate that most social media users tended to think simply about the content of any information in social media.

Interpersonal communication within the family is very important, because with interpersonal communication one can find out what each one wants or does not want, because it can be emotionally, behaviorally, and interpersonally beneficial. The assessment used interviews, observation and the giving of the couple communication satisfaction scale (CCSS). Intervention solution focused therapy (SFT) is given for improve partner communication, which was originally only kept under wraps to become more active and effective. The results of the intervention showed that there was a change in the pattern of communication between partners which tended to be repressed into a more open pattern of communication.   Komunikasi interpersonal dalam keluarga sangat penting, karena dengan komunikasi interpersonal seseorang dapat mengetahui apa yang diinginkan atau tidak diinginkan masing-masing, karena dapat bermanfaat secara emosional, perilaku, dan interpersonal. Penilaian menggunakan wawancara, observasi dan pemberian couple communication satisfaction scale (CCSS). Intervention Solution Focused Therapy (SFT) diberikan untuk meningkatkan komunikasi pasangan yang semula hanya dirahasiakan menjadi lebih aktif dan efektif. Hasil intervensi menunjukkan bahwa terjadi perubahan pola komunikasi antar mitra yang cenderung ditekan menjadi pola komunikasi yang lebih terbuka.