Technological developments on university campuses are among the most recently investigated topics, but the whole notion of a smart campus has yet to be developed. A smart campus can only be comprehended as a whole, which is why it requires an extensive planning process. This article investigates the required smart campus services with a holistic approach. The smart campus concept has been defined by three major categories: smart building, the scope, and the technology, and then the aspects that affect these categories are defined. A fundamental calculation has been constructed based on the smart campus concept created with newly consolidated categories and a case study with post-occupancy evaluations. The Smart Availability Scale (SAS) calculation is based on superimposing two matrices: campus system output and weighted value matrix. For this calculation, the multi-criteria decision-making (MCDM) method was adopted using newly created index parameters and categories. The technologies selected for this research are based on the most recent developments. It extracted valuable conclusions and inferences from this smart campus conceptual framework, providing insights and directions toward the required calculation technique for the services offered by the smart campus. During the evaluation period of traditional to smart universities, this research draws an outline and guidance for the stakeholders of the affiliated campus.

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Technology has become an indispensable part of contemporary society. The new vision of upcoming generations is the internet of things (IoT), which has created new interaction among individuals and the environment. IoT has permeated into higher education institutions, advancing the quality of the teaching-learning experience and the ability to customize environmental parameters. In this research, the status of the Polytechnic University of Madrid, ETSIDI campus was explored based on the post-occupancy evaluation (POE) in order to assess the status of facilities and reveal the corresponding solutions for possible enhancements. The smart campus development approach is pursuant to the occupant-based framework as a way to represent and analyze occupant state, mobility, and movement in the campus through the IoT.

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