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It is clear that ISO 9000 Quality Management System and Total Quality Management have an extensive literature. However, it is observed that the literature principally focuses on implementation consequences of them. In this study, ISO 9000 Quality Management System certification process in a faculty of a Turkish public university is taken into consideration. However, the study focuses on not only consequences of taking this certification but also its' triggers and processes. To examine these triggers, processes and consequences, data collection methods of the study were semi-structured interviews and unstructured participative observation. In addition, extensive amount of document was used to make triangulation.

In literature, it is claimed by some studies that the content of a vision statement can be a tool to reach some desired individual and organizational level results. The importance of various types of innovation for organizations has been supported by many empirical studies. Therefore, this study investigates the effect of a vision statement's content on the amount of innovation in Turkish small and medium sized enterprises. With this aim, first this chapter briefly reviews the literature on vision statements and innovation, followed by the methodology and findings. The chapter ends with future directions and conclusions, which include the originalities and limitations of this study.

Today, the integrated reporting system has emerged as the last stage of corporate reporting systems that can explain how businesses can create value in the current period and in the long run, since current reporting methods are insufficient to meet the ever-changing needs and expectations of all stakeholders, especially investors and shareholders. Integrated reporting, which aims to ensure the long-term sustainability of businesses, enables decision-making processes to become much faster and more effective by integrating all capital elements into business strategies in the value creation process and increases both social, environmental and financial performance of businesses. Therefore, although the concept of sustainability is evaluated more economically and ecologically, social sustainability should be considered together with all dimensions in integrated reports against human-based problems. The main purpose of this study is to determine to what extent the companies and institutions that have regularly published integrated reports in Turkey in the last three years include the concept of social sustainability in their reports and which sub-dimensions they mostly emphasize. For this purpose, 39 Integrated Reports were analyzed with the content analysis method using the MAXQDA program in the study and it was determined that the enterprises contributed the most to social sustainability in the dimensions of education and equality.

Tertiary education is accepted as one of the engines of economic growth at the national level. However, as far as is known, there have been only a few research studies in the literature on efforts to increase the quality level of tertiary education institutions that have both an extensive data set and are based on the context of a developing country. Therefore, this study aims to examine the current situation of quality management efforts in Turkish tertiary education institutions. The data for this study were collected from 672 units of 149 Turkish universities. According to the findings, more than half of the participating organizations did not have any quality management certificate, nor were they making any quality management efforts. Therefore, the findings indicated that there is still a very long and arduous way to be covered by Turkish tertiary education institutions in spite of some important developments.