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This article examines the analysis of the functioning of the urban passenger transport system in the context of the COVID-19 pandemic. Parameters of indicators of passengers' quality of services on routes flights are defined by means of software of discrete-event simulation modeling. The proposed simulation model of the system «passenger - stop - passenger vehicle» is considered in terms of the theory of queuing systems. The object of study - aspects of the functioning of the urban passenger transport system in pandemic conditions. The purpose of the work is to investigate the requirements for the organization and functioning of the urban passenger transport system in pandemic conditions to increase the efficiency of the transport complex of the country. The research method - research and analysis of the urban passenger transport system functioning in different conditions. The operation of the urban passenger transport system in the context of the COVID-19 pandemic requires its revision and compliance with current safety standards, which will create a competitive transport system and efficient infrastructure, scientifically justify the construction of schedules and calculation of fares. It is proposed to determine the parameters of passenger service quality on flights of passenger routes using software discrete-event simulation, where the proposed simulation model of the system «passenger - stop - passenger vehicle» is considered in terms of the theory of queuing systems. To take into account the conditions of quarantine restrictions on the occupancy of the passenger vehicle, it is necessary to take into account the restrictions on the maximum number of passengers in the simulation models. Performing a series of runs of the simulation model determine the interval between flights on the route of urban passenger transport system, which meets the quality of passenger service, and, accordingly, does not violate the rights of citizens while receiving transport services. KEYWORDS: RIDERSHIP, ROUTES, FLIGHT, PASSENGER VEHICLE, PASSENGER TRANSPORT SYSTEM, QUALITY OF PASSENGER SERVICE, QUARANTINE, QUEUING SYSTEM, EVENT DISCRETE SIMULATION

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