Rising complexity in industrial asset and maintenance management due to more volatile business environments and megatrends like Industry 4.0 has led to the need for a new perspective on these management domains. The Lean Smart Maintenance (LSM) philosophy, which focuses on both the efficient (lean) and the learning (smart) organization was introduced during the past few years, and a corresponding maturity model (MM) has been developed to guide organizations on their way to asset and maintenance excellence. This paper discusses use cases, in which the usability and the generic aspect of the LSM MM are validated by using data from three different asset management assessment projects in organizations with different types of production. Research results show that the LSM MM can be used as a basis for management system improvement, independent of production types such as one-of-a-kind industry, mass production and continuous production.
With the comprehensive Lean Smart Maintenance philosophy and its associated maturity model, organisations were given a tool to reach asset and maintenance excellence. This paper discusses the approach used to transfer the scientifically based methods and concepts of the Lean Smart Maintenance Maturity Model into an assessment structure to generate a generic tool to collect the complete and correct information necessary to determine an organisation's maturity level. Research results show that a standardised assessment process combined with continuous improvement cycles, a more accurate assessment of the company's maturity is possible. A well-structured MM assessment supports less experienced assessors whereby experienced assessors will not need a full questionnaire but only a well-structured list of items and their maturity levels.
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