No abstract

Cloud computing in governments has become an attraction to help enhance service delivery. Improving service delivery, productivity, transparency, and reducing costs necessitates governments to use cloud services. Since the publication of a review paper on cloud adoption elements in e-governments in 2015, cloud computing in governments has evolved into discussions of cloud service adoption factors. This paper concentrates on the adoption of cloud computing in governments, the benefits, models, and methodologies utilized, and the analysis techniques. Studies from 2010 up to 2020 have been investigated for this paper. This study has critically peer-reviewed articles that concentrate on cloud computing for electronic governments (e-Governments). It exhibits a systematic evaluation of the empirical studies focusing on cloud adoption studies in e-governments. This review work further categorizes the articles and exhibits novel research opportunities from the themes and unexhausted areas of these articles. From the reviewed articles, it has been observed that most of the articles have employed the quantitative approach, with few utilizing qualitative and mixed-method approaches. The results reveal that cloud computing adoption could help solve problems in learning, such as infrastructure issues, cost issues, and improve service delivery and transparency. This review gives more information on the future directions and areas that need attention, like the trust of cloud computing in e-governments.

Adopting e-government services presents numerous challenges for governmental sectors in developing countries. These problems can fail some projects involving e-government. Therefore, a solution is required to address these problems. This paper presents a conceptual model and measurement to identify crucial factors that impact cloud computing technology in e-government to address the issues with e-government. According to the recent studies on technology adoption models, a theoretical model is proposed in this study. Extracting items from the literature and adapting them, creates the measurement scales for the proposed model’s structures. Through the use of face validity, pre-testing, and a pilot study, the authors confirm the scales’ content validity and reliability. The data used for this study were collected by the authors from 40 information technology IT professionals for the pilot study in the top 10 government departments in Libya who are responsible for many IT decisions in e-government. In this study, the authors first examine the reliability of the scale using Cronbach’s alpha and perform exploratory factor analysis to assess the scales’ validity. The data were analyzed using partial least squares structural equation modelling (PLS-SEM). The findings demonstrate that the scale measurements satisfy the standard requirements for the validity and reliability According to previous studies on cloud computing adoption from the IS perspectives, this paper theoretically provides a combination model for investigating the cloud-based implementation services to provide a more comprehensive model and the objective is to develop an empirical instrument for analyzing countries’ e-government adoption of cloud computing.

No abstract