Objective: Our main purpose with this technical report was to propose actions for a retail shoe trade that result in equalization among the varieties of products offered, stock level and invested capital. Method: It is a qualitative research conducted using the strategy of a case study in a small footwear retail in São Paulo. Relevance: We examined isomorphic characteristics in a small footwear retail trade, illustrate management details in the industry, and propose actions to improve the business. Results: We found evidences about the main problems in store management: excess of variety of products offered, a high level of inventory and a high value in the capital invested. Theoretical / methodological Contributions: With this report we highlighted the main problems observed in the management actions of a small shoe retail store in São Paulo, and offered an alternative to the current management model.