Pamela K. Goude explained the reorganization of the Acquisitions Department at the Dartmouth Library. Using a client-centered approach, library managers assigned areas of responsibility to designated specialists and their corresponding teams. Goude discussed methods of including staff in the planning process, as well as ways of easing the stress that typically accompanies change. Goude also identified and explained each of five areas of specialization. Written procedures and thorough documentation provide open lines of communication with other departments and play an important part in the training and ongoing success of the acquisitions teams.

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