El objetivo del estudio fue analizar la percepción de profesores y estudiantes universitarios sobre la evaluación del desempeño docente que se desarrolla, semestralmente, en una universidad privada de Lima. El enfoque empleado en la investigación es el cualitativo. Para obtener la información, se utilizó la técnica de entrevista semiestructurada, aplicada sincrónicamente, mediante videoconferencias, a seis docentes y seis estudiantes de pregrado de la universidad. Los resultados permitieron encontrar: (1) coincidencias entre la percepción de estudiantes y docentes: evaluación subjetiva, descontextualizada y realizada solo por formalidad; (2) ausencia de reconocimiento a los buenos docentes; (3) limitaciones por parte de los docentes, sobre todo, de mayor edad, en la aplicación de las TIC y (4) falta de retroalimentación permanente. Se concluye que una evaluación del desempeño docente debe ser holística, tanto cuantitativa como cualitativa, pues sería útil para reflexionar y mejorar el proceso académico ya que implica responsabilidad institucional, social y ética. EVALUATION OF UNIVERSITY TEACHING PERFORMANCE. A LOOK FROM THE PERCEPTION OF TEACHERS AND STUDENTS ABSTRACT The objective of the study was to analyze the perception of university professors and students about the evaluation of teaching performance that takes place every six months at a private university in Lima. The approach used in the research is qualitative. To obtain the information, the semi-structured interview technique was used, applied synchronously, through videoconferences, to six teachers and six undergraduate students from the university. The results allowed to find: (1) coincidences between the perception of students and teachers: subjective evaluation, decontextualized and carried out only for formality; (2) lack of recognition of good teachers; (3) limitations on the part of teachers, especially older ones, in the application of ICT and (4) lack of permanent feedback. It is concluded that an evaluation of teaching performance must be holistic, both quantitative and qualitative, as it would be useful to reflect on and improve the academic process since it implies institutional, social and ethical responsibility. Keywords: teacher evaluation, institutional responsibility, student evaluation
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