Introducing financial incentives to increase productivity in the public sector tends to be politically and bureaucratically cumbersome, particularly in developing countries. Behavioral interventions could be a low-cost alternative, both politically and financially, although evidence of their effectiveness remains scarce. We evaluate the effect of redesigning the notice requiring civil servants in Buenos Aires to comply with citizens requests under Argentina's freedom of information act. The new notice, sent to the treatment group, attempts to exploit salience, deterrence, clarity, and social norms to increase adherence to deadlines. The results show an increase in the share of requests fulfilled by the second deadline, possibly because of a strong anchoring effect. These findings indicate that behavioral interventions can affect civil servants' actions. The fact that the intervention occurred at the same time as a civil service training program with sessions attended by members of both the control and treatment groups allows us to evaluate spillover effects. The evidence suggests that the time it takes a members of the treatment group to respond to a request increases with her interactions with members of the control group at the workshops. These findings have implications for policy design. First, they indicate that behavioral interventions could affect task compliance and productivity in the public sector. Second, they provide evidence that workshops may not always have the intended consequences, particularly when they increase interactions among employees with high and low incentives for task compliance.
We are sad to say farewell to a great person, Dr. Dwight Jerry Easterly. He has been a good son, husband, father, and a friend and colleague to those in the aerospace and space communi�es. He will be sorely missed and will always be remembered for his con�nued dedica�on to the Canaveral Council of Technical Socie�es, both in its leadership and its organiza�on of several Space Congress symposia, and for his work in the American Society of Mechanical Engineers. Dr. Dwight Easterly contributed to the aerospace and space industries in the U.S. and Germany, working as an academic and a professional. He earned a bachelor's degree, two master's degrees, and a doctoral degree. Dr. Easterly had many diverse hobbies including scuba diving and hot air ballooning, but most of all he loved traveling and spending �me with family and friends. Along with his accomplishments, Dwight was passionate about the Cape Canaveral Technical Socie�es (CCTS)'s Space Congress. He was involved in decades worth of CCTS's Space Congress symposia, both during the Space Shu�le Era and in the space industry's transi�on to increased commercial spaceflight. He a�ended or organized every Space Congress in existence, even presiding as General Chair of the 43rd Space Congress. Dr. Easterly is survived by his significant other, Karen Rosse�er; four children, K.C. Easterly, Kristen Geeraerts, Jerry Easterly, and Sandy Harlow; and six grandchildren. Dwight, we will miss you! 44th Space Congress® The Journey: Further Exploration for Universal Opportunities May 24-26, 2016 Radisson Resort at the Port Cape Canaveral, Florida Welcome to the 46th Space Congress ® Evening Banquet "Apollo 50th Anniversary Celebration"
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