Documents do often not exist in isolation but are implicitly or explicitly linked to parts of other documents. However, due to a multitude of proprietary document formats with rather simple link models, today's possibilities for creating hyperlinks between snippets of information in different document formats are limited. In previous work, we have presented a dynamically extensible cross-document link service overcoming the limitations of the simple link models supported by most existing document formats. Based on a plug-in mechanism, our link service enables the linking across different document types. In this paper, we assess the extensibility of our link service by integrating some document formats as well as third-party document viewers. We illustrate the flexibility of creating advanced hyperlinks across these document formats and viewers that cannot be realised with existing linking solutions or link models of existing document formats. A user study further investigates the user experience when creating and navigating cross-document hyperlinks. CCS CONCEPTS• Human-centered computing → User studies; User centered design; • Applied computing → Hypertext / hypermedia creation; Document management;

Nowadays, digital and paper documents are used simultaneously during daily tasks. While significant research has been carried out to support the re-finding of digital documents, less effort has been made to provide similar functionality for paper documents. In this paper, we present a solution that enables the design of crossmedia Personal Information Management (PIM) user interfaces helping users in re-finding documents across digital and physical information spaces. We propose three main design requirements for the presented cross-media PIM user interfaces. Further, we illustrate how these design requirements have been applied in the development of three proof-of-concept applications and describe a software framework supporting the design of these interfaces. Finally, we discuss opportunities for future improvements of the presented cross-media PIM user interfaces.

Audio recordings and the corresponding transcripts are often used as prosthetic memory (PM) after meetings and lectures. While current research is mainly developing novel features for prosthetic memory, less is known on how and why audio recordings and transcripts are used. We investigate how users interact with audio and transcripts as prosthetic memory, whether interaction strategies change over time, and analyse potential differences in accuracy and efficiency. In contrast to the subjective user perception, our results show that audio recordings and transcripts are equally efficient, but that transcripts are generally preferred due to their easily accessible contextual information. We further identified that prosthetic memory is not only used as a recall aid but frequently also consulted for verifying information that has been recalled from organic memory (OM). Our findings are summarised in a number of design implications for prosthetic memory solutions.