Orientation: This article discusses the extent to which human under-development in South Africa and the consequent societal problems of poverty and inequality are addressed by the work of HR practitioners.Research purpose: The purpose of the study was to provide empirical evidence of the appropriateness of current HR practice in South African socio-economic conditions and to make suggestions for improvement.Motivation for the study: Societal problems caused by human under-development are impacting more and more on organisations in South Africa. It is currently not known to what extent and in what way HR work contributes to the improvement of this situation.Research design and method: An interpretive approach was adopted. Qualitative methods within a basic qualitative study strategy were used, including interviewing and a focus group. A sample of 50 individual HR practitioners at various organisational levels was interviewed. Data were analysed by means of thematic analysis.Main findings: Societal problems caused by human under-development impact tremendously on the daily work of HR practitioners. Many HR practitioners do play an Employee Advocate role within the workplace but do not see this role as extending further to any degree. Some role models of more strategic responses were found.Practical/managerial implications: HR practitioners would better fulfil their mandate to work for the success of their organisation if they took pro-active steps to accelerate human development outside their organisations.Contribution/value-add: Empirical evidence is presented to support efforts to broaden the focus of HR work to human development. This linkage has not previously been researched

Orientation: Advances in information technology (IT) have prompted the transition of the human resource management (HRM) function from being administrative to strategic. Whilst it has been established that IT has an important role in such a transition, it is not clear to what extent the development of IT competencies would enable HRM professionals to be strategic. Research purpose:The purpose of the article is to determine the IT competencies that will enable entry-level South African HRM professionals to be strategic partners to business.Motivation for the study: The findings of this study will contribute to the effective use of HR technology, thereby mitigating risk and enriching the role of the HR function in local organisations. The use of technology within the HRM function can be enhanced leading to improved data-driven people decisions.Research approach, design and method: A quantitative research design using a cross-sectional survey was employed. Data collected from 252 HR professionals were analysed using exploratory factor analysis (EFA). Multiple regression was used to establish the relationship between the identified factors and strategic business partnering. Main findings:The results produced a three-factor model consisting of: (1) technologising employee processes, (2) processing data expertly and (3) translating external trends. These factors explained 34% of the variance in strategic business partnering. Practical implications:The results of this study have implications for organisations with HRM functions and for higher education institutions (HEIs) offering HRM qualifications. Organisations should utilise the identified competencies when hiring and developing entrylevel strategic HRM business partners. Higher education institutions should develop curriculum that would prepare graduates to be effective HRM professionals. Contributions or value-add:This study adds to the limited research on IT competencies required of HRM professionals to contribute as strategic business partners.

Orientation: Mentoring is considered to be such an important contributor to accelerated people development in South Africa that structured mentoring schemes are often used by organisations. There are at present few sources of development and support for coordinators of such schemes.Research purpose: The aim of this research is to discover what the characteristics of coordinators of structured mentoring schemes in South Africa are, what is required of such coordinators and how they feel about their role, with a view to improving development and support for them.Motivation for the study: The limited amount of information about role requirements for coordinators which is available in the literature is not based on empirical research. This study aims to supply the empirical basis for improved development and support for coordinators.Research design and method: A purposive sample of 25 schemes was identified and both quantitative and qualitative data, obtained through questionnaires and interviews, were analysed using descriptive statistics and thematic analysis.Main findings: Functions of coordinators tend to be similar across different types of mentoring schemes. A passion for mentoring is important, as the role involves many frustrations. There is little formalised development and support for coordinators.Practical/managerial implications: The study clarifies the functions of the coordinator, offers a job description and profile and makes suggestions on how to improve the development of the coordinator’s skills.Contribution/value-add: An understanding of what is required from a coordinator, how the necessary knowledge and skills can be developed and how the coordinator can be supported,adds value to an organisation setting up or reviewing its structured mentoring schemes.