This study investigate different ways of presenting material and information at workstations while using mixed assembly mode with product variants. The experimental set up annotated an assembly line involving 36 subjects. The material presentation factor involved the use of a material rack compared to using an unstructured kit as well as a structured kit. The information presentation factor involved using a text and number instruction compared to a photograph instruction, and situations with and without component variation were considered. Results show that assembly times and workload ratings were lower when using a kit, whereas using a material rack resulted in perceived decreased workflow and increased stress and frustration. Moreover, assembly times and workload ratings were lower when using photographs, whereas using text and numbers increased mental workload. The results could be useful when planning work places and production systems in order to obtain a better workflow and an increased human performance.
This paper presents a study examining interruptions in the wild by portraying the handling of interruptions in manufacturing from a distributed cognition lens. By studying how interruptions occur and are handled in the daily activities of a work team at a large foundry for casting heavy diesel engines, we highlight situations when the propagation, transformation, and representation of information are not supported by prescribed work processes and propose recommendations for how this can be amended. The study was conducted by several visits to the aforementioned factory with cognitive ethnography as the basis for the data collection. The focus was on identifying interruptions and analysing these through a distributed cognition framework as an initial step towards studying interruptions in a manufacturing environment. The key findings include the identification of three, previously undefined, types of interruptions and the conclusion that interruptions do indeed affect the distributed workload of the socio-technical system and thus the overall production performance at the casting line.
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