Despite the current interest in and need for studies in the conceptualization and measurement of social resilience to hazards and disasters, there remains significant research gaps within this area. This study seeks to fill one such gap via the provision of an innovative unified framework of social resilience across three disaster phases (i.e., pre-disaster, response and recovery) using a quantitative research method. We utilized the survey results from the New South Wales State Emergency Service volunteers to validate a conceptualization framework that aimed to enhance social resilience across all disaster phases. This study had shown the positive correlation between identified indicators and social resilience but varying in impact strength depending on disaster phase.
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