Many studies have found that the perceived authenticity of cultural and religious events affects event satisfaction and loyalty. Little is currently known about how perceived authenticity is affected by the quality of other event attributes, such as food and the availability of information, which are independent determinants of satisfaction and loyalty. This article explores this complex relationship using empirical data collected through a survey conducted during the 2010 Holy Year in Santiago de Compostela. A total of 400 questionnaires were analyzed using confirmatory factor analysis and structural equation modeling (SEM). The results of our analysis of the 2010 Holy Year provide support for the effect of event perceived authenticity on event satisfaction, and they also indicate that event perceived authenticity does not have a direct impact on event loyalty. Instead, its relationship to the intention to revisit is mediated by event satisfaction. In addition, the effects of event attributes were assessed for both event satisfaction and perceived authenticity, and significant differences were found.
This article presents a proposal for a composite index to assess the degree of sustainable urban liveability. It makes two key contributions to this field of study. The first is a proposal for the concept of sustainable urban liveability that includes the need to meet a minimum number of environmental conditions in terms of resource consumption and the deterioration of the environment. The second contribution is the use of a non-compensatory aggregation technique in order to construct the composite index. This kind of aggregation technique does not allow trade-offs between partial indicators. In the particular context of sustainable urban liveability, it prevents poor performance by the natural environment indicators from being compensated by positive results in the remaining indicators. The proposed composite index for sustainable urban liveability is applied to the case of 58 Spanish cities. The results reveal significant differences in the degree of sustainable urban liveability for this group of cities, but more importantly, they highlight the potential of this proposal for urban management.
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