Although there has been an official household waste recycling system in Taiwan, the system still works rather inefficiently because of problems such as resistance from citizens, political complexity, and those arising from culture. This study examines the antecedents of the behavior of household waste recycling in the context of an integrated model. This model incorporates a wide variety of important factors from previous research on environmental behavior into a single theoretical framework provided by the theory of planned behavior (TPB). This model was tested using data from a sample of 386 community residents in Kaohsiung, each of whom completed a survey. The results suggest that in addition to the TPB variables, perceived moral obligation further improved the prediction of intention to recycle household waste. Implications for operating household waste recycling systems are discussed.

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PurposeThe purpose of this paper is to evaluate information and communications technology (ICT) adoption and its impact on business changes and performance.Design/methodology/approachThis paper provides a model interconnecting ICT adoption, ICT‐enabled business process re‐engineering (BPR), and performance in terms of external and internal organizational motivations with a balanced scorecard approach. The framework is tested using survey data from a sample of 377 chief information officers and senior information system managers.FindingsThe results indicate that environment capacity fit and a dynamic environment positively affect technology adoption, which in turn directly triggers business processes changes, organizational learning and growth, while indirectly affecting improvement of customer satisfaction and financial performance.Research limitations/implicationsThis study is limited by its sample size due to the complexity of the questionnaire.Originality/valueThis paper provides empirical evidence to examine how intra‐ and extra‐organizational factors influence ICP adoption, how ICT shapes BPR, and business performance from a dynamic resources‐based view. These findings will be valuable in understanding various motivations of ICT adoption, and predicting outcome of business performance stemming from ICT‐enabled BPR.

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