Purpose
– The purpose of this paper is to take a contingency theory approach to examine how performance is affected by the relationships between the Miles & Snow strategic groupings and a variety of marketing strategy concepts, including a firm's service focus, service growth, market coverage, marketing initiative, market growth, Porter strategy, and market orientation.
Design/methodology/approach
– Data for the study were gathered from a statewide survey among 125 chief executives of credit unions belonging to the Florida Credit Union League (FCUL). ROA figures were derived from government-mandated accounting reports in the state of Florida. ANOVA and correlation analysis were employed to analyze data.
Findings
– This study shows that firms that match an aggressive Miles and Snow profile with a more aggressive approach to seven other strategy dimensions often enjoy higher market share relative to credit unions characterized by a different alignment of the various aspects of marketing strategy. The results also suggest that achieving such a fit is not relevant to maximizing a firm's ROA.
Research limitations/implications
– The research sample was biased toward medium to larger firms that may possess strategic resources superior to those of the smaller firms in the industry. Also, credit unions may tend to have somewhat less aggressive profit objectives compared to other institutions in the banking industry.
Practical implications
– The findings outline to financial services executives the benefits of considering all dimensions of corporate strategy simultaneously, rather than one at a time.
Originality/value
– The paper illustrates how aligning certain aspects of marketing strategy can boost particular performance indicators and provides insight as to what the most appropriate alignments are depending on the circumstances.
Job opportunities in the field of professional sales are fast growing, with sales organizations striving to hire sales students who are prepared to embark on a sales career. Unfortunately, university business programs and faculty often lack the resources necessary to thoroughly prepare students for a sales career, or to expose them to career opportunities within their local market. This research posits an intracollegiate sales competition as a tool to benefit students, corporate partners, business schools, and faculty, and in doing so, provides considerations and best practices for initiating a competition. The findings of two additional studies provide empirical evidence suggesting that after competing in a sales competition, students have an increased perception of sales careers, an enhanced knowledge of the sales process, and an increased intent to pursue a sales career after graduation. Furthermore, student competitors’ perceived preparedness for a sales career fully mediates their intent to pursue one. Additionally, competitors had better learning outcomes than students completing a traditional in-class role-play activity.
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