Background: The COVID-19 pandemic severely affected populations of all age groups. The elderly are a high-risk group and are highly vulnerable to COVID-19. Assistive software chatbots can enhance the mental health status of the elderly by providing support and companionship. The objective of this study was to validate a Thai artificial chatmate for the elderly during the COVID-19 pandemic and floods. Methods: Chatbot design includes the establishment of a dataset and emotional word vectors in which data consisting of emotional sentences were converted into the word vector form using a pre-trained word2vec model. A word vector was then input into a convolutional neural network (CNN) and trained until the model converges using sentence embedding and similarity word segmentation. Sentence vectors were generated by averaging each word vector using an averaged vector method. For approximate similarity matching, the Annoy library was used to create the indices in tree sorting. Data were collected from 22 elderly and assessed by the Post-Study System Usability Questionnaire (PSSUQ). Results: The study revealed that 72.73% of the respondents found the chatbot easy to learn and use, 63.64% of the respondents found the chatbot can autonomously determine the next course of action, and 59.09% of the respondents believed that troubleshooting guidelines were provided for overcoming errors. The accuracy of the chatbot providing a reasonable response is 56.20±13.99%. Conclusions: Most users were satisfied with the chatbot system. The proposed chatbot provided considerable essential insights into the development of assistance systems for the elderly during the coronavirus pandemic (COVID-19) and during the period of national disasters. The model can be expanded to other applications in the future.

Fever and rash as manifestations of infection by microorganisms are collectively known as febrile exanthem. Since viruses are more frequently associated with fever and rash, these symptoms are thus impetuously termed viral exanthem. However, bacteria represent a frequently overlooked infectious etiology causing rash in humans. In addition, certain microbes may exhibit pathognomonic features that erupt during illness and facilitate clinical diagnosis. Conversely, coinfections often obscure the clinical characteristics of the primary disease and further challenge clinicians attempting to reach a diagnosis. We retrospectively looked at de-identified clinical data of a patient who presented to the Hospital for Tropical Diseases in Bangkok in July 2019 with complaints of fever and rash. The case involved a 35-year-old who presented with a 3-day history of fever, respiratory symptoms, myalgia, conjunctivitis, diarrhea, and a generalized maculopapular rash. On examination, the patient was febrile, tachycardic, and tachypneic, with a mean arterial pressure of 95 mmHg. A differential white blood cell count showed: leukocytes, 5800/µL; neutrophils, 4408/µL; lymphocytes, 406/µL; and platelets, 155,000/µL. Striking findings involving the integumentary system included Koplik’s spots and generalized maculopapular rash. Further serology revealed positive immunoglobulin (Ig)M and IgG for both measles and rubella virus, including reactive serology for Treponema pallidum. Here we describe the clinical course and management of this patient.

Fever and rash as manifestations of infection by microorganisms are collectively known as febrile exanthem. Viruses are more frequently associated with febrile exanthema, and often these symptoms are thus impetuously termed viral exanthem. However, bacteria represent a frequently overlooked infectious etiology causing rash in humans. In addition, certain microbes may exhibit pathognomonic features that erupt during illness and facilitate clinical diagnosis. Conversely, coinfections often obscure the clinical characteristics of the primary disease and further challenge clinicians attempting to reach a diagnosis. We retrospectively looked at de-identified clinical data of a patient who presented to the Hospital for Tropical Diseases in Bangkok in July 2019 with complaints of fever and rash. The case involved a 35-year-old who presented with a 3-day history of fever, respiratory symptoms, myalgia, conjunctivitis, diarrhea, and a generalized maculopapular rash. On examination, the patient was febrile, tachycardic, and tachypneic, with a mean arterial pressure of 95 mmHg. A differential white blood cell count showed: leukocytes, 5800/µL; neutrophils, 4408/µL; lymphocytes, 406/µL; and platelets, 155,000/µL. Striking findings involving the integumentary system included Koplik’s spots and generalized maculopapular rash. Further serology revealed positive immunoglobulin (Ig)M and IgG for both measles and rubella virus, including reactive serology for Treponema pallidum. Here we describe the clinical course and management of this patient.