Airport efficiency is an area of increasing interest to academics, policy makers and practitioners. This has resulted in a body of literature applying various econometric techniques to compare efficiency between different samples of airports. This paper uses the multi-criteria decision making method Analytic Hierarchy Process (AHP) to incorporate the weightings of input and output variables into Data Envelopment Analysis (DEA) and Assurance Region DEA (DEA-AR) models, with 24 major international airports in the empirical analysis. The paper concludes the discriminatory power in the proposed AHP/DEA-AR model is greater than in the basic DEA model when measuring the efficiency of airports. By applying this approach, policy makers and practitioners can effectively compare operational efficiency between airports, and therefore generate more informed decisions.

Supply chain management (SCM) concerns itself with the integration of a firm’s internal management processes with the external environment. This could explain why sustainability has been embraced by scholars who study SCM. This bibliometric review was untaken with the explicit goals of updating and extending prior reviews of research on sustainable SCM (S-SCM). The goals of this research were to document the scope and development of S-SCM research; identify influential journals, authors, and documents; analyze the intellectual structure of this field of sustainability inquiry, and highlight emerging topics on the frontier of S-SCM inquiry. By using bibliometric tools, a relatively large and rapidly growing corpus of peer-reviewed research documents concerned with S-SCM were found. Citation analyses of journals, authors, and documents yielded a surprisingly high level of scholarly content for a literature body of such recent vintage. The author co-citation analysis revealed three coherent but closely connected groups of thought that comprise the intellectual structure of this knowledge base. Finally, the analysis identified a constellation of topics concerned with the integration of internal processes (e.g., decision-making, manufacturing, sensitivity analysis, risk assessment, life-cycle assessment) and the organizational environment (e.g., climate change, gas emissions, carbon emissions, greenhouse gases, energy utilization, climate change). The results of this research concluded that SCM practitioners and scholars may have embraced sustainability more than any other field of management.

Sustainability has become an important issue in container terminal operations. However, relatively little research has been conducted to assess its association with sustainable supply chain management. In this study, sustainable supply chain management consists of internal sustainability practices and external sustainability collaboration. We empirically examined the effects of internal sustainability practices and external sustainability collaboration on sustainability performance in container terminal operations at the Port of Kaohsiung in Taiwan. We developed a model adopting the sustainable supply chain management construct, which consisted of two dimensions: internal sustainability practices and external sustainability collaboration. Several research hypotheses were formulated from the theory and the hypotheses were tested using survey data collected from 141 employees who worked with container terminals. We found that internal sustainability practices and external sustainability collaboration positively affected sustainability performance, whereas external sustainability collaboration had a positive influence on internal sustainability practices. There is a discussion of the implications of these findings for developing sustainability and improving sustainability performance in container terminals and ports.

This article determines the quality factors which improve the satisfaction of logistics services, and the specific evaluation items that customers value. Moreover, this study verifies the moderating effect of consumers on the perceived importance of last-mile logistics services, and its impact on logistics service satisfaction. Through a literature review, the conceptual model is determined, and measurement scales are developed. Furthermore, we collect data through online surveys and employ structural equation modeling, hierarchical regression analysis, and importance–performance analysis methods in order to analyze the collected data, and to test the research hypotheses. The findings of this study are as follows. First, the qualities of personal contact, timeliness, and empathy in the fresh food e-commerce logistics service quality evaluation system have a significant positive impact on the fresh food e-commerce logistics service consumer satisfaction, but the delivery quality and information quality are not significant. Second, consumers’ perceived importance of last-mile logistics services has a positive and significant impact on the consumer satisfaction of fresh food e-commerce logistics services. Moreover, as a moderating variable, its moderating effect has limitations: it only affects the relationship between information quality, timeliness quality, empathy quality, and consumer satisfaction. Finally, in the three evaluation dimensions of information quality, timeliness quality, and empathy quality, specific items that need to be further improved are identified. This study enriches and supplements the empirical research in the field of fresh food e-commerce logistics, and provides academic literature with a reference value for fresh food e-commerce logistics enterprises.

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