The focus of this research is crisis management in the education sector during the COVID-19 pandemic. This was done following an atmosphere of crisis in the field of education that encouraged the Indonesian government to issue policies in the form of the Study from Home (SfH) crisis programme. The object being analysed is related to the application of crisis management and the communication experience of students during the programme. The purpose of this study is to describe the opinions of students during the crisis programme. The study was conducted in the city of Bandung by involving lecturers and students. The methodology used is a qualitative approach to phenomenological studies. Data collection was conducted through online interviews and literature studies. The study found that the government established SfH as an emergency learning programme during the COVID-19 pandemic. The implementation of SfH was through online learning using various chat and video conference applications. There were two weaknesses of online learning namely technical and communication weaknesses. Technical weakness is influenced by geographical factors, internet networks, and internet costs. While communication weaknesses include slow adaptation, learning media are not optimal, and an interactive atmosphere has not been developed, and there is no atmosphere of empathy. This situation results in lecturers not being able to manage the learning effectively. Studying online during SfH should be able to build collaboration classes to be able to foster motivation and interest in student learning. Collaboration classes are realised when lecturers and students try to improve communication competencies.

Bisnis kuliner saat ini sangat berkembang dengan baik dan di ikuti oleh teknologi yang semakin canggih sehingga begitu banyak inovasi – inovasi kuliner yang dibuat secara unik. Teknologi dapat membantu memperkenalkan produk kuliner keberbagai daerah tentunya dengan memanfaatkan teknolgi yaitu internet melalui aplikasi berbasis online seperti Market Place dan media sosial Instagram, untuk membranding produk secara online terbilang sangat praktis tetapi tidak menutupi kemungkinan masalah yang muncul yaitu adanya sebagian orang kurang percaya membeli produk makanan secara online. Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh branding, market place, instagram terhadap kepercayaan konsumen. Hasil penelitian ini menggunakan metode deskriptif verifikatif dengan pendekatan kuantitatif. Teknik yang digunakan dalam pengumpulan data yaitu penyebaran kuesioner secara online yang dibagikan kepada 100 responden Lengkong Bandung. Penelitian ini menggunakan regresi linear berganda dan hasil dari penelitian ini menunjukan bahwa adanya pengaruh dari branding produk seblak melalui market place dan media sosial instagram terhadap kepercayaan konsumen hal ini terbukti adanya hasil pengujian hipotesis dimana uji f diperoleh hasil fhitung>ftabel (90.261>2.697) dan dengan signifikan (pvalue) 0.000<0.05, maka H0 ditolak dan Ha diterima, adapun besaran kontribusi yaitu 73.8%.