Crisis Management and Communication Experience in Education during the COVID – 19 Pandemic in Indonesia

Abstract

The focus of this research is crisis management in the education sector during the COVID-19 pandemic. This was done following an atmosphere of crisis in the field of education that encouraged the Indonesian government to issue policies in the form of the Study from Home (SfH) crisis programme. The object being analysed is related to the application of crisis management and the communication experience of students during the programme. The purpose of this study is to describe the opinions of students during the crisis programme. The study was conducted in the city of Bandung by involving lecturers and students. The methodology used is a qualitative approach to phenomenological studies. Data collection was conducted through online interviews and literature studies. The study found that the government established SfH as an emergency learning programme during the COVID-19 pandemic. The implementation of SfH was through online learning using various chat and video conference applications. There were two weaknesses of online learning namely technical and communication weaknesses. Technical weakness is influenced by geographical factors, internet networks, and internet costs. While communication weaknesses include slow adaptation, learning media are not optimal, and an interactive atmosphere has not been developed, and there is no atmosphere of empathy. This situation results in lecturers not being able to manage the learning effectively. Studying online during SfH should be able to build collaboration classes to be able to foster motivation and interest in student learning. Collaboration classes are realised when lecturers and students try to improve communication competencies.

Ippar Model: Character Building Program Strategy In Religion Based School

“…Program Implementation is the last stage in the form of implementing a character education program (Hidayat et al, 2020). This stage pays attention to aspects of the process and it controls the https://doi.…”

Political Communication Pattern Of Hizbut Tahrir Indonesia After Dissolved

“…The paradigm used by researchers is the constructivist paradigm. The constructivist paradigm is a paradigm which is almost the antithesis of an understanding that places observation and objectivity in finding a reality or science (Hidayat et al, 2020). This paradigm views social science as a systematic analysis of socially meaningful actions.…”

Islamic-Based Political Party Branding In The 2019 Of Legislative Election

“…The paradigm used in this study was the constructivist paradigm. The constructivist paradigm was a paradigm that departed from the anathesis of understanding which placed observations and objectivity in finding a reality or science (Hidayat et al, 2020). This paradigm viewed Social Science as a systematic analysis of socially meaningful action through direct and detailed observation of the relevant social actors creating and maintaining or managing their social world.…”