Many cities are facing various environmental problems, where performance-based planning and nature-based solutions have been proposed to address such problems. As a natural landscape in the city, urban waterfront space has efficient ecological benefits, highquality landscape vision and environment, and it is an important carrier of citizens' activities. However, existing studies have mainly focused on coping with environmental problems, while social functions and strategies have been neglected. Therefore, this study aims to fill such research gaps by understanding the social performance of urban waterfront spaces. Field observation and questionnaire survey were conducted in a famous urban waterfront space, Qiantang riverside walkway, in Hangzhou, China. The results indicate that the Qiantang riverside walkway serves as a space for tourism, leisure and entertainment, as the visitors who lived more than 5 km away from here accounted for about 50% and the local people also accounted for about 50%. People's activities exhibited significantly temporal differences, where the occupation of the Qiantang riverside walkway reached a peak at night. For the people who lived far from here, they mainly depended on self-driving, which led to two critical problems relevant to transport linkage with the city and parking lot. Results also indicate that the landscape, supporting facilities and road functions could perform well among the mind of 102 respondents. However, public service and main facilities should be improved to meet more people's requirements. Moreover, importantly, the results indicate the phenomenon of stratification and agglomeration so that the similar aspects (e.g. rest seat quantity, rest seat style) could be merged into the same cluster (e.g. rest seat) for consideration in the urban waterfront space planning and design. This study also generates some implications for the renovation of urban waterfront spaces. Overall, this study provides people with basic understanding of the social performance of existing urban waterfront spaces, which can further promote urban planners and designers to comprehensively build sustainable, resilient and healthy water-based living environments.
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