Purpose The purpose of this paper is to examine the effect of ethical leadership on followers’ organizational citizenship behavior (OCB) and turnover intention and to examine the mediating role of intrinsic motivation in the relationships. Design/methodology/approach The study employed a quantitative research method with a sample of 351 supervisor–subordinate dyads in three large public universities in the Kurdistan Region of Iraq. The statistical analysis was conducted using Statistical Package for Social Science software, through multiple regression analyses to test the research hypotheses. Findings The results indicated that ethical leadership positively related to OCB and negatively related to turnover intentions. The results also showed that intrinsic motivation fully mediates the relationship between ethical leadership, OCB, and turnover intentions. Originality/value This study recognized the gap in the literature, and it contributes to the body of knowledge through an examination of the mediating role of intrinsic motivation between ethical leadership, OCB and turnover intention, relying on the cognitive evaluation theory.
This paper examines the relationships between three logistics activities: customer service, warehouse management, and distribution activity on business performance. The research adopts a quantitative research approach. A survey was utilized to assess managing logistics activities and business performance and evaluate the created research hypotheses. The author tests the hypotheses with a sample in Nawras Company in Erbil with SmartPLS version 4.0 to evaluate and process the data. The results show that the three logistics activities positively related to business performance. The research guides logistics managers in understanding how logistics activities enhance business performance. This research is one of the scholarly works to uncover the logistics activities performed by the company rather than outsourcing logistics activities for enhancing business performance in the Kurdistan region of Iraq.
This study's purpose is to find out how perceived ethical corporate social responsibility (ECSR) and organisational performance are related, specifically through the use of employees’ innovative work behaviour (IWB) as a mediating mechanism that is conditional (i.e., moderator) upon intellectual capital. Employees in the Kurdistan Region of Iraq's services industry, such as those working for hotels, banks, real estate, and property organisations, were given questionnaires through a simple random sample approach. The final sample used for the study had 172 responses, and the achieved response rate was 78.2 percent. The research showed that workers’ IWB mediates the association between perceived ECSR and organisational performance. The outcomes also lend credibility to the argument that ECSR interacts with the intellectual capital to influence employees’ IWB, which impacts organisational performance. This paper is one of the few studies examining the effects of ECSR, intellectual capital, and employees’ IWB on organisational performance.
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