In this paper, a multi-server retrial queue with two orbits is considered. There are two arrival processes of positive customers (with two types of customers) and one process of negative customers. Every positive customer requires some amount of resource whose total capacity is limited in the system. The service time does not depend on the customer’s resource requirement and is exponentially distributed with parameters depending on the customer’s type. If there is not enough amount of resource for the arriving customer, the customer goes to one of the two orbits, according to his type. The duration of the customer delay in the orbit is exponentially distributed. A negative customer removes all the customers that are served during his arrival and leaves the system. The objects of the study are the number of customers in each orbit and the number of customers of each type being served in the stationary regime. The method of asymptotic analysis under the long delay of the customers in the orbits is applied for the study. Numerical analysis of the obtained results is performed to show the influence of the system parameters on its performance measures.

In this paper, we consider a retrial queue with a state-dependent service rate as a mathematical model of a node of FANET communications. We suppose that the arrival process is Poisson, the delay duration is exponentially distributed, the orbit is unlimited, and there is multiple random access from the orbit. There is one server, and the service time of every call is distributed exponentially with a variable parameter depending on the number of calls in the orbit. The service rate has an infinite number of values. We propose the asymptotic diffusion method for the model study. The asymptotic diffusion approximation of the probability distribution of the number of calls in the orbit is derived. Some numerical examples are demonstrated.