Background: Workplace bullying is a prevalent issue that should be managed by developing effective policies, enhancing safe workplace culture, and using positive leadership skills. Aim: The current study aimed to design protocol for managing workplace bullying among nurses at selected hospitals in Port-Said city. Subjects and Method: A methodological design was applied in this study. Settings: The study was conducted at two hospitals affiliated to the Universal Health Insurance in Port-Said Governorate, namely: El-Salam and El-Zhour. The study sample was 142 nurses. Three tools were used for data collection: workplace bullying management questionnaire, workplace bullying management protocol, and opinionnaire format for examining the validity of the designed protocol. Results: The results of the present study showed that the overall mean percentage of managing workplace bullying of nurses was (50.16 ± 7.77) with highest mean percentage for nursing manager's role in handling bullying situations (58.55 ± 21.91), and the lowest mean percentage for anti-bullying policy followed by anti-bullying training (19.06 ± 16.47 & 21.3 ± 16.38 respectively). Conclusion:there was no policy against workplace bullying or training programs for workplace bullying management in the studied hospitals. So, the designed protocol for workplace bullying management had an acceptable face and content validity.Recommendation: It was recommended to develop a policy against workplace bullying in hospitals and conduct awareness sessions regarding workplace bullying for all healthcare providers and managers as well.
Background: Risk management plays a major role in shrinking uncertainties and enhancing rich opportunities for different areas of the health system. Aim: The study aimed to enhance nurses' performance regarding risk management through developing a risk management training strategy at Port Said General Hospital. Design: Quasiexperimental design. Setting: This study was carried out at a selective department in Port Said General Hospital. Subject: included all nurses working at the selected inpatient units in Port Said general Hospital at the study time with a total number of 53 nurses.Tool: two tools were used; first tool: a risk management knowledge questionnaire was used to assess nurses' knowledge second tool: an observational checklist was used to assess nurses' practice Results: Pre-training, nurse's knowledge related to risk management dimensions as a mean percentage was 47.7±20.2, which improved posttraining to be 86.5±24.2 During follow up, this percentage declined to be 74.9±40.6. Pretraining, nurse's practice related to risk management dimensions, 32.1% of nurses' practice as a total was satisfactory, which improved post-training to be 83.0% of them had satisfactory practice. During follow-up, this percentage declined to be 75.4% with statistical differences were in pre, post, follows up. Conclusion: There was a statistical improvement related to risk management among nurses after the training strategy implementation. Recommendation: health authorities should develop and implement clear policies for all health workers in hospitals and for staff nurses particularly to reduce risks in the workplace.
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