Objective: This paper describes three different institutional experiences in developing research data management programs and services, challenges/opportunities, and lessons learned.Overview: This paper is based on the Librarian Panel Discussion during the 4th Annual University of Massachusetts and New England Region eScience Symposium. Librarians representing large public and private research universities presented an overview of service models developed at their respective organizations to bring support for data management and eScience to their communities. The approaches described include two library-based, integrated service models and one collaboratively-staffed, center-based service model.

Changes to the regulatory environment around research data management over the past few years, specifically the mandates to manage research data from the National Institutes of Health (NIH) and the National Science Foundation (NSF), have resulted in a great deal of research and discussion about roles, responsibilities and infrastructures for research data curation. Results include a large body of tools such as DMPTool, Data Curation and Profiles Toolkit, training programs (at various MLIS granting institutions) and reports. One major result, however, is that academic libraries, research administration offices and IT units at colleges and universities in the United States are stepping into the role of service providers for research data management.In February 2013, moreover, the White House Office of Science and Technology Policy (OSTP) changed the landscape of the discussion around research data management by hinting strongly at more widespread requirements [1]. The consequence, in the communities of academic librarians and affiliates who are trying to assess how to approach this problem, is a broad uptick in activity around research data management at institutions that were previously not engaged on the topic.We convened this panel on shoestring budgets to discuss the experiences of a variety of institutions standing up research data management services on a relatively short timeline and with limited resources. Panelists represented data services providers at an assortment of institutions (a research university, a master's comprehensive university and a multiuniversity collaborative) and discussed a range of issues related to creating functional research data management programs with few resources.

In response to the COVID-19 pandemic, the Lamar Soutter Library was faced with moving off campus and into a remote work environment. As the crisis unfolded, it was critical for staff to experience a unified leadership team that was dedicated to their well-being, empathetic to the unprecedented situation, and committed to providing exceptional service. At that time, library leaders made a conscious decision to apply the principles of servant leadership as the framework for how, as a team, the library would see its way through the pandemic. What follows is a case study in the application of servant leadership in an academic health sciences library during the COVID-19 crisis.

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Moving to a new journal platform brings opportunities toevolve services so that users and the publishing team will benefit. There aremany people involved in this type of migration, the vendor, authors who havewaited patiently for their article to be published, but most importantly is theteam who have spent years to make this new platform a reality.