Leading Through a Crisis

Piorun, Mary E.; Raboin, Regina; Kilham, Jessica; Meacham, Martha E.; Okyere, Vivian

doi:10.4018/978-1-7998-6449-3.ch001

Cited by 9 publications

(8 citation statements)

References 22 publications

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“…In this critical time, the role of leadership cannot be ignored (Billings et al, 2020;Sant'Ana et al, 2020;Zhao et al, 2020a). While studies have shown that transformational leadership, inclusive leadership and servant leadership seems to be a suitable leadership style for managing employees working in education sector during this pandemic, there is no evidence on the effectiveness of these leadership styles in hospitals settings and occupational safety offered by these leadership styles (Azizaha et al, 2020;Fournier et al, 2020;Zhao et al, 2020b;Antonopoulou et al, 2021;Piorun et al, 2021). There is an urgent need to implement a leadership style that has a prime focus on the occupational safety of employees so that healthcare workers may feel safe in the hospitals while serving the COVID-19 patients (Labrague and De los Santos, 2020;Rosa et al, 2020;Zhao et al, 2020b).…”

Section: Introductionmentioning

confidence: 99%

The Combined Effect of Safety Specific Transformational Leadership and Safety Consciousness on Psychological Well-Being of Healthcare Workers

2021

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Occupational health researchers have begun to realize that the psychological well-being of healthcare workers who are providing treatment against COVID-19 is deteriorating. However, there is minimal research conducted on it, particularly in the context of leadership. The current study aims to fill this important gap by identifying critical factors that can enhance the psychological well-being of healthcare workers. We proposed that safety specific transformational leadership enhances psychological well-being among healthcare workers, and COVID-19 perceived risk mediates this relationship. Furthermore, the safety conscientiousness of healthcare workers was proposed to be a boundary condition that enhances the negative relationship between safety-specific transformational leadership and COVID-19 perceived risk. Data were collected from healthcare workers (N = 232) treating COVID-19 patients in the hospitals of Pakistan through well-established adopted questionnaires. The discriminant and convergent validity of the data was tested through confirmatory factor analysis by using AMOS statistical package. The mediation and moderation hypotheses were tested by using PROCESS Macro by Hayes. The results showed that safety specific transformational leadership enhances psychological well-being among healthcare workers, and COVID-19 perceived risk mediates this relationship. Moderation results also confirmed that safety conscientiousness moderates the relationship between safety specific transformational leadership and COVID-19 perceived risk. This study offers implications for both researchers and practitioners.

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Section: Introductionmentioning

confidence: 99%

The Combined Effect of Safety Specific Transformational Leadership and Safety Consciousness on Psychological Well-Being of Healthcare Workers

2021

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“…SL theory has attracted scholars’ and practitioners’ attention over the past four decades and this has become one of the most desirable leadership behaviors for influencing the outcomes of frontline service providers specifically during pandemic [ 30 – 32 ]. Greenleaf [ 33 ] has defined SL as a servant first which begins from the natural feeling that one wants to serve first.…”

Section: Hypotheses Developmentmentioning

confidence: 99%

Servant leadership and employee prosocial rule-breaking: The underlying effects of psychological safety and compassion at work

2023

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The study intends to investigate the impact of servant leadership on pro-social rule-breaking directly and through the intervening mechanism of psychological safety. More, the study also plans to investigate whether compassion at work moderates the effect of servant leadership on psychological safety and pro-social rule-breaking and the indirect intervening effect of psychological safety between servant leadership and pro-social rule-breaking. Responses were collected from 273 frontline public servants in Pakistan. Using social information processing theory, the results revealed that servant leadership positively influences pro-social rule-breaking and psychological safety and that psychological safety influences pro-social rule-breaking. Results also revealed that psychological safety acts as an intervening mechanism in the relationship between servant leadership and pro-social rule-breaking. Moreover, compassion at work significantly moderates the relationships of servant leadership with psychological safety and pro-social rule-breaking, and that compassion at work ultimately alters the size of the intervening effect of psychological safety between the connection of servant leadership and pro-social rule-breaking.

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“…These actions of servant leaders empower staff to provide support and services beyond established protocols. Servant leaders maintain high standards of accountability for themselves and their team, even in unstable situations [21]. This article briefly examined how servant leadership could have been applied to the COVID-19 crisis to promote better outcomes.…”

Section: Servant Leadershipmentioning

confidence: 99%

“…Understanding the overall emotional toll that a constantly changing environment has on a person enables one to create the support networks required to speed up healing. Due to the distorted societal norms caused by COVID-19, servant leaders offer a setting where employees feel at ease seeking psychological, social, and cultural rehabilitation [21].…”

Section: Servant Leadershipmentioning

confidence: 99%

The Role of Servant Leadership in Supporting the Health Workforce during COVID 19

Abdulai

2023

AJMAH

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The COVID-19 pandemic has had a profound impact on healthcare workers worldwide. These individuals have been on the front lines, risking their health and safety to care for patients. However, the emotional toll of the pandemic cannot be overlooked. Healthcare workers are not only dealing with the physical demands of their jobs but also the psychological stress and anxiety that comes with caring for patients during a global crisis. Effective leadership is crucial in every organization, however, some organizations such as healthcare need leaders who are capable of inspiration and psychological safety. This is because health workers endure so much stress and anxiety resulting from the concerns and empathic connection with their clients. Servant leadership, an emerging leadership style, is particularly suitable during crises, such as the recent COVID-19 pandemic. Servant leadership is a style that focuses on serving the needs of others and prioritizing their well-being. This leadership approach is particularly suited to the healthcare industry, where the well-being of patients and staff is of utmost importance. Servant leaders create a culture of psychological safety, where healthcare workers feel supported and valued. This includes ensuring that healthcare workers have access to personal protective equipment, providing emotional support and counselling services, and recognizing and appreciating their efforts. To put the effect of servant leadership into perspective, this article highlights some effects of COVID-19 on health workers and follows up to present a view on how servant leaders would mitigate the effects on the workers. Current and future managers of the healthcare system should undertake training on servant leadership to serve the workers well for the ultimate benefit of the organization.

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Leading Through a Crisis

Cited by 9 publications

References 22 publications

The Combined Effect of Safety Specific Transformational Leadership and Safety Consciousness on Psychological Well-Being of Healthcare Workers

The Combined Effect of Safety Specific Transformational Leadership and Safety Consciousness on Psychological Well-Being of Healthcare Workers

Servant leadership and employee prosocial rule-breaking: The underlying effects of psychological safety and compassion at work

The Role of Servant Leadership in Supporting the Health Workforce during COVID 19

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