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RESUMO O aperfeiçoamento das práticas de gestão do trabalho constitui uma exigência para os serviços de saúde de todas as regiões do País. O presente estudo analisa a implantação do Plano de Cargos, Carreiras e Salários (PCCS) nas instituições de saúde, a partir da perspectiva dos profissionais de saúde da região Centro-Oeste do Brasil. Trata-se de um estudo documental, de abordagem qualitativa. O conteúdo textual dos documentos foi submetido à análise lexicográfica e Classificação Hierárquica Descendente (CDH), com auxílio do software Iramuteq. Os documentos foram analisados à luz da Análise de Conteúdo de Bardin. O universo da pesquisa se constituiu de 211 documentos. Quanto ao perfil dos profissionais cujos depoimentos constam nos documentos da pesquisa, observou-se predominância de servidores do sexo feminino, na faixa etária de 36 a 50 anos, de nível superior e da esfera estadual. Apesar de persistirem desafios, como condições desfavoráveis de trabalho e não cumprimento dos direitos trabalhistas por parte de alguns gestores, o PCCS mostra-se como um instrumento de motivação dos trabalhadores, contribuindo para valorização, fixação e perspectiva de carreira, principalmente no âmbito federal.

Introduction: the increase in the number of patients in emergency services / emergency brought the need for screening / risk classification as a way to organize the urgency and emergency care in the health institutions. Objectives: know how to develop the risk classification practice in the Brazilian reality using the scientific production, the insertion of nurses in risk classification using the Brazilian scientific production. Methods: an integrative review was carried out, the data occurred during September 2015 in the following databases: Scientific Electronic Library Online (SciELO), Medical Literature Analysis and Retrieval System Online (Medline), and the Latin American and Caribbean System of Information on Health Sciences (LILACS) "GOOGLE SCHOLAR." Results: it found 9,874 articles and selected 33 for analysis. The results were organized in 04 categories: Risk classification as assistance qualifier; risk classification’s organization; operation weaknesses of the risk classification and nurse's role in risk classification. Conclusion: We conclude that the risk classification qualifies the assistance in emergency services; there are many difficulties for the risk classification’s operation and the nurse has been established as a professional with technical and legal competence to perform the risk classification.

Introduction: The Ministry of Health has been very interested in initiative to maintain and/or improve the quality of population health, among which the National Program for Improving Access and Quality of Basic Care (PMAQ) stands out.

Introduction: The situations faced by the prehospital care professionals drive to a wear in the workplace, compromising these professionals' quality of life.Objective: Evaluate the quality of life of the professionals who work in the Wandering Emergency Service Care in three northeastern cities of Brazil from physical and environmental aspects. Methods:Quantitative, descriptive and transversal study, conducted at the Wandering Emergency Service Care in the cities of Caicó, Currais Novos and Santa Cruz, located in the Rio Grande do Norte State, northeastern Brazil. The data were collected from 55 professionals in October and November 2014. Results:There was a majority of professionals aged between 25 and 29 years old, male, with high school education, income between 2 and 5 minimum wages, with other employment. The evaluation of quality of life was considered positive by most professionals. Regarding the Whoqol-Bref questionnaire there was a score variation of 65.45% to 78.76%.