The importance of knowledge quality has become a key research area in recent research works. Many organizations realize that benefits of knowledge creation and sharing cannot be obtained unless quality of knowledge is achieved. This research investigates the perception of knowledge workers that uses social network sites as a means for social interaction, collaboration and knowledge sharing. The entries posted by these knowledge workers on the social network sites are gathered and studied with the presence of the element of sentiment such as emotion using sentiment network analysis. Based on the analysis, the results investigate the relationship between sentiment and quality of knowledge shared among knowledge workers on social networking sites and individual job performance. This research will analyse the improvements of employees’ job performance through the quality knowledge using interview, questionnaire survey, and text analysis to look for conversational patterns and element of sentiment. This research will investigate a number of knowledge driven companies that use social network sites. Structural Equation Modelling (SEM) is used to analyse responses collected from survey data.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.